Bank of Texas - Sherman (TX)

1 /5 Dean Holliday: dont count change on property. gets sent out for "your convenience". 5-10 days. teller told me 3 days....he lied by omission, it takes 5 or more. another teller had to tell me. 2 guys to inform me of the useless process....no one counts change. bankers who dont count money. UPDATE! its been 9 days since this place took the money and nothings been deposited. not convenient at all. a tribute to your laziness and inability to be helpful at all. you did nothing.

5 /5 Rachel Masterson: Mario was very knowledgeable, easy to work with and friendly. After spending most of my life handling all banking via the internet or phone, this in person experience left me feeling like I have found a good bank to work with going forward.

2 /5 Yuri Finch: Ive been dissapointed with the recent service Ive received at this branch. The tellers dont seem very friendly. On my last visit the teller seemed annoyed that I was depositing $5 worth of coins that were quarters. Then proceeded to just toss my debit card on the counter instead of handing it to me. Ive had an account at this bank for several years but the recent service from the tellers has not been friendly. I would highly recommend Chase Bank as the tellers there are always super friendly. Everyone else in the bank seems nice but the tellers not so much.

2 /5 Maranda Stanford: I have been a customer of this bank for a short time & today was the final straw of bullshit I’m willing to deal with. The reason…my paycheck. MY MONEY. I used the mobile deposit option. Check was dated for the date I made the deposit (extremely early on day it was dated). It’s not the first ck I’ve deposited this way. Never have I had to wait over 24hrs before MY MONEY was available. Phone # to local branch just rings & rings. Also not a fan of stating out loud how much money I’m depositing when it’s cash thru the drive thru…bc that’s the way they prefer it. Only one ATM that rarely works. Zero help on their end when I was over charged from Uber as well. Best they could do was cancel my card which is a major pain in the ass. So yeah, deuces Bank of TX. Never will I ever recommend your branch. The moment MY MONEY hits my acct I will be done.

2 /5 David Hesseltine CJF: Was forced to close my accounts after 30 years out of one mistake I made in an online fraud situation where I lost $2500 . Yes my fault out of ignorance I admit freely my mistake . No effort on their part to savage the situation. It was a policy they said. Paige , the banker that helped me , was extremely helpful and professional. The canceling of my accounts happened from higher ups and out of her hands