Texas Farm Credit - Fairfield (TX)

Kaitlyn Lightburn My overall experience with TDECU has been frustrating and unreliable. Their online banking system is not user-friendly at all—navigating it feels outdated and overly complicated. On top of that, trying to reach someone for even the most basic questions is a hassle. You can expect to wait on hold for 30 minutes to an hour, which is absolutely ridiculous. And when you finally do get someone on the line, there’s no guarantee they’ll have the answers you need. In-person service hasn’t been much better. At the location I visited, a simple deposit or withdrawal took about 20 minutes to process. There’s a serious lack of efficiency across the board. I really wanted to give them a chance, but the consistent delays and poor customer service have made it clear—TDECU is just not worth it.

Justin Vanover Easy to spot in traffic clean parking lot great building outlet a very clean inside nice friendly customer service its great to see that its customer servicestages of the standard from one side of the branch to the other

Ericka Buckreis This is a great community resource that is needed especially in this challenging time. They also have extremely good desserts with their meals.

Peter Once Justin found out I was going to transfer an inherited IRA, I got no more assistance from him. Several emails provided options but no path to accomplish. He may have been good to my late Father but he is not great with beneficiaries that are not making him money.

Zuleima Mucu I had my reservations, but this office has truly come through. I received a full grant through Fafsa and watched my award letter funds to the T. I always received my exact amount back in a check and never had a problem taking classes without them being paid on time. I have now ended my time with this institution and I must say, they have truly been on target. Walk in face-to-face is always best. Their phone communication used to be spot on but lately a phone call goes unanswered.

Leticia Garcia Excellent costumer service

Joey Flores Great customer service and response to any issues I may have with my service. Aside from the occasional "acts of God" that occur and the system goes down, the speed of my internet and reliability are excellent.