Swonke Insurance Agency - Anahuac (TX)

Ashley Hansen I have used Hendry Insurance for several years for small events policy and contacted them for a new commercial policy recently. They responded to my inquiries rapidly and helped me find the right coverage. Appreciate how responsive they are and that they take the time to explain the options. Brenda has been great to work with. Highly recommend them.

Ray Ramos We have had insurance with the ladies in this office for about 8 year now. Veronica and the entire staff have always been professional, hard working and understanding even when I feel like such a idiot!! I recommend you give them a chance to earn you business because they WILL NOT let you down!!!!

Jeffery Cavender I called Jeff on the recommendation from a friend to help me with new vehicle insurance. Jeff was very polite and professional and he jumped right on my needs. Within a few hours he provided me with my options. Needless to say I have new insurance that was hassle free and affordable. Jeff handled all of the details, it was seamless and perfect in every way, if you’re looking for a great insurance guy, I’d highly recommend Jeff.

Reyna Vigil Avellaneda I’ve worked with several insurance agencies over the years, but this one is the best. They took the time to explain all of my options and helped me choose the right coverage. I feel much more secure now. Great service.

Johnson Dana (DJ) Jackie was amazing. She explained things so well and gave the opportunity for us to learn even more. Can’t wait to get started!

Perla Gonzalez ⭐️⭐️⭐️⭐️⭐️ Highly Recommend Alexa I had an amazing experience — everything was done professionally, on time, and with great attention to detail. Communication was clear and friendly throughout the entire process. You can tell she genuinely care about the quality of their work and customer satisfaction. I wouldn’t hesitate to work with her again or refer her to others. Truly top-notch service!

Chris Vogeler The Nolen Agency Insurance is first rate. Everyone there really works to provide the very best coverage at the lowest cost with high rated companies. They are detailed oriented about the customers custom needs as every situation is unique.

Jimeka Allen La Familia Insurance have great affordable rates and the customer service is awesome. Thelma was very pleasant to work with and extremely helpful. 10/10 would recommend.

Mark Gott I am writing to express my disappointment with the service I received from Shane Howland and his office staff, particularly Vickie. As a long-time customer of ANPAC since 1975, I valued the relationship we had built over the years with previous agents (both now retired) which included 8 of the 11 rental properties we owned, 3 cars, our homestead at that time, as well as recommendations to family members. Unfortunately, my recent experiences have been disappointing with Shane Howland & co. When my previous agent retired, my business was transferred to Shane Howland. ( I dont know why) Over the past year and one-half, my wife called several times to obtain quotes for her mothers house- I finally got in touch with them to get that ins. To this date they have never returned HER phone call. They apparently didnt connect the dots, her last name and mine, the same- so they just didnt return her calls. Hmmmmmmmmm Additionally, I found Shane and Vickis level of service and professionalism to be lacking. The attitude and communication style of Shane and Vickie did not meet the standards I expect from an insurance provider. The interactions felt dismissive and unfriendly, which was particularly disappointing given my long-standing relationship with American National Ins. Co. Based on my experience, I cannot recommend Shane Howland or Vickie for insurance or financial needs. I hope this feedback is taken constructively, as my intent is to share my experience honestly. I wish Shane and Vickie and his staff the best in their future endeavors. If I could give -10 I would.