Stepstone Credit - Waxahachie (TX)

1 /5 Joshua Scout: This place is an absolute joke, all 3 ladies I have spoken to are completely unprofessional and have no business in this line of work. I did one of there promotional live checks and when I called up there to setup all my information I asked if there was any penalty for paying off early, they then setup a payment for tomorrow and gave me payment reminder call today, when my first payment wasnt due till September 5th. I called and instead of apologizing for setting up this payment, they became rude and defensive. I asked at this point to not be contacted by them anymore as I have already setup the account online and any further discussions from there office would not be necessary as they have been rude every time I have spoken to them. They then start trying to talk down to me about i signed a contract and me not paying will be reported to my credit. Not once did I ever elude to not paying my scheduled payments, I was merely confused on why a few days after signing the check did I already have a payment due. I would stay as far away from this place as possible, this office is in serious need of retraining on customer service.

5 /5 Christina Parker: Lindy was amazing. Great personality and she was great overall. Thank yo lu for your help

1 /5 Luke Graham: You have to hound them all day to get your loan processed. They say they will call back and never do. Then, when it gets closer to the end of the day, they say they cannot process your loan (because of their own delays). Do not recommend.

5 /5 Maurice: Everyone was great inside the facility great customer service excellent staff recommend coming here to get your business handled.

5 /5 Desirae Brooks: Very friendly staff and service. Entire process took me under an hour to complete! Definitely recommend if you’re in need of an emergency loan.