Security Finance - Port Lavaca (TX)

Rachelle R. Vetter I’ve been banking w this bank for over 45 years, and moved to Fredericksburg, TX a year ago. I have since been doing my banking at this location, and David and his staff are TOP NOTCH! They provide the customer service in banking that I am accustomed to, and I wouldn’t go anywhere else for my banking needs! I cannot recommend the bank enough, and David is exceptional!

Nicholas P I went into the Seguin branch on Monday 8/26 to order a new debit card because mine was expiring. I talked to a teller and a banker and they Updated my address even though they had the correct one on hand. They assured me that I would receive a new card would in 5-7 business days and that they do not issue instant temporary cards. It has been 8 business days and I have not received any updates or the card. I called CS today and rep said they didnt see any card being shipped. He was awesome and ordered a new card and authorized it to be to be used via my digital wallet. So here I am, having to take cash out with my ID for what will be 3 weeks unless the card doesnt arrive. I spent 40 mins at this branch and even sat down with an incompetent banker that didnt even send the card or mention the digital wallet version? He was a 40-50 year old man and was doing something on his computer for 15-20mins and all he did was change my mailing address and didnt even order it? Its 2024 and I shouldnt have to wait to acces my bank account at all let alone almost 2-3 weeks. I dont ever leave extremely negative reviews ever but I feel so stupid checking the mail everyday for something that was never going to be there. Also the fact that it wasnt mentioned that I could just access the new card via digital wallet and didnt have to wait. This was lazy customer service for an extremely simple problem. I am worse off for going into the branch instead of just calling a CS rep and that is sad. Maybe someone from this branch will see this and this problem wont happen to anyone else.

Jake Crawford Hanner Chevrolet is a top notch dealership. We purchased a new work truck from Mr. Mark Harris which was hands down the easiest vehicle we ever purchased. From our first visit to the day we picked one out to when we picked up our vehicle, Mark was never pushy but super friendly, helpful, and informative! Hanner was also by far the cheapest right out of the gate than several other dealers around!

Betty Garcia I got great service. The ladys were friendly, answered all my questions.

Natalie Hutchinson Lori helped us on closing day. She was extremely friendly and welcoming, and handled everything very professionally. Anytime Ive had to call the staff there has been great. Thank you for a very easy closing day! I wish the whole process was that simple. Lol :)

Kayla Mosley Stephanie waisted no time contacting me after submitting an online application. She was very thorough throughout the process and kind. I left with what I came for because she went above and beyond. Definitely Recommend!!!

missy mcclure They owe us money!! Its been almost 2 months. They keep "loosing" my Verdor Form an W9!! Who does business this way???