Sanborns Insurance Services - McAllen (TX)

Tim Mays Customer service has not been good recently. I recently bought a new car and sold one. Had some issues getting the correct auto insurance cards mailed to me. When I finally got them, they were expired. I have never experienced problems in the past, but a little disappointed in recent events.

Laura Wynn Casie, Jamie and the rest of the team at Lovelace are outstanding! Jamie saved us THOUSANDS on our homeowners and auto insurance (not an exaggeration)! Our homeowners decreased almost half and our auto insurance dropped from over $500/mo to $237 with comparable terms. Love these ladies! Keep up the great work!

ERNEST MOJICA Eduardo at Estrella Insurance has always provided me with excellent, personalized service. He really takes the time to explain everything and makes sure I’m getting the best coverage for my needs. He’s reliable, responsive, and always on top of things. It’s great to have someone you can trust with your insurance. Highly recommend!

Gary House State Farm has been my insurance company since 1993. In 29 years this company has served me and my family well. When you walk into Jan Alford’s office expect a warm greeting. Jan will make you feel like one of the family and will go above and beyond to make sure you and your possessions are protected. There is no substitute for dealing with people you know and trust. That is Jan Alford and that is State Farm. Gary House

Sulie M The service is unlike any other insurance agency in the area! The ladies are warm and welcoming and explained my coverage very well! Very honest and treated me with respect! I would recommend anyone to try them out.

Tyler Handrick I worked with Cheyenne multiple times and I have always been so pleased. This agency does such a great job educating their clients and really making sure they are well taken care of. I am always greeted with a smile and they are so professional. Give Cheyenne a call and let them review your current coverages. The insurance market in Texas is constantly changing and its good to know where you are covered and where you are not.

Nathan Costilla I truly appreciate Ms. Debra Pena and Michelle. They went above and beyond for me during several difficult times in my life. Instead of being workers that put their interests above what is true and right, I really feel they choose what is good and honest. They offer services and take the time to explain them. I didn’t feel tricked when they assisted me. I hope they receive the same kind, respectful treatment that they have shown me. They returned my calls, heard me out repeatedly, and did as much as they reasonably could. I feel they do their best at their job and that’s all I can ask for. Thank y’all so much for assisting me during hard times.

Frankie Jean Garcia Very friendly staff. Greeted me as soon as I walked in and offered me a water bottle. Quick and courteous. Overall very satisfied, and convenient business.