Regional Finance - Wichita Falls (TX)

Prasad Shank A Lifesaver When I Needed It Most — Thank You, Mr. Shawn and FRS Credit I was going through a very difficult time dealing with the Monterey County Department of Child Support Services (MCDCSS). They had only given me one screenshot and one draft, and refused to release the audit logs or full details about the credit reporting corrections I requested. As someone representing myself in court—with limited English and no legal background—I had already filed multiple motions and was struggling to understand what was really happening. That’s when someone like an angel from the sky appeared—Mr. Shawn from FRS Credit. I explained my situation, and within just one phone call, he listened patiently and immediately identified the core issue. In one clear sentence, he told me: "MCDCSS has not fixed your credit history or report." That insight changed everything for me. I am beyond grateful. Mr. Shawn was kind, respectful, and deeply understanding of my challenges—especially as someone from India navigating a complex system. He never judged me for my English, and he treated me with the kind of care and professionalism you don’t find easily. And the best part? He did all of this without charging me a single dollar. I wholeheartedly recommend Mr. Shawn and FRS Credit to anyone who needs help with their credit report. He is knowledgeable, compassionate, and genuinely wants to help people. If you need guidance—he’s the person you want in your corner.

Shannon W I highly recommend Aaron & his team!! They will take great care of you. Aaron is a genuine and knowledgeable person who will take the time to get to know you/your family and your specific needs.

Daniel C III I spoke with other advisors in the area, but I felt that Drake really listened. Great service!

Carlin Berry I am very frustrated. I was told that I needed to give a proof of residency so I called to ask if a certain piece of my mail would be acceptable. I cant go into town willy nilly due to being my grandmothers caretaker, and wanted to make sure I had the correct documentation first. I have been on hold for over an hour; until closing I called an hour and 20 minutes before closing. They are super nice in-person, but I wish they had more urgency over the phone.

teodula aviles Plaza Mall in McAllen, Texas. A place to shop all kinds of stores. It has a food court, banks, and restrooms.

Vanessa Smith Awesome staff, great environment. Got me taken care of quick and they are extremely professional. Great ladies

Julie Scholl Charlie Prothro came into my home and gained my trust. When my husband and I started having problems, he advised him on how to take $2 mil out of our account without me knowing. I was informed that their tactics weren’t illegal, but they were absolutely UNETHICAL!!!! The patriarchy taking care of themselves in Wichita Falls is in full force!!

Rick S Since retiring in 2017, Lance and Esty have been very professional and enjoyable to do business with. Lance makes time to meet with us when needed and calls just to check if we have any questions/concerns as the markets fluctuate. Our investments and retirement goals are in good hands with Lance Cox.