1 /5 Kaitlyn Rathjen: Staff was very rude. I’ve had nothing but issues. This girl pissed me off enough that after being a customer for 11 years I will be taking my business elsewhere & closing my accounts.
5 /5 Ria Vela-Adair: Great customer service, I most definitely recommend 100% all the staff is So Friendly & Welcoming.
4 /5 Cruz Jimenez: Customer service is good . When you enter the bank they greet you by your name they are friendly and helpful ,never have had an issue with anything when I go by.
3 /5 Ann Poirier: Serious lack of consistent services from branch to branch.
My original account was opened in Carrollton and services in the DFW area were great.
Weatherford is awful! Sometimes rudely dismissive and other times simply inept.
I always have to follow up to make sure things get done correctly.
Melissa Maldonado Both Christian and Anna were very friendly and helpful. They got me a great deal. I would recommend them and the business. I would continue to do business with them.
Sylvia Gordon Melissa did a fantastic job with the Medicare supplement insurance options. She is very knowledgeable and took a lot of time with me. She was extremely patient when I was not understanding all the different options that were available to me. I would highly recommend her to anybody that’s looking for help with their Medicare insurance they also do investments and are wonderful people.
Jessica Tran Armando Ruiz was very helpful and professional in answering all my question about my pensions so that I can be prepared for my retirement.