1 /5 Mariah Bracken: Terrible bank, this bank does not care for their customers at all. Loyal customer for years and they completely took advantage of our hard time and gave us over $400 in fees in less than a month.
2 /5 Carlin Berry: I am very frustrated. I was told that I needed to give a proof of residency so I called to ask if a certain piece of my mail would be acceptable. I cant go into town willy nilly due to being my grandmothers caretaker, and wanted to make sure I had the correct documentation first. I have been on hold for over an hour; until closing I called an hour and 20 minutes before closing. They are super nice in-person, but I wish they had more urgency over the phone.
shane carnahan We just joined the BOA because we have had problems with our bank PNC. Been wanting to change banks for some time and finally fid it. Best decision I made this year. The staff work late to get our account up and running, as we walked in close to closing time. Everytime we go there their staff is in page with all our needs...thanks BOA for being there when we needed you.
John Vagueiro Thomas is insanely knowledgable and cares so much not just about my finances but about me and my future. Highly recommend if your looking for a Financial Advisor!
Celeste M I come here for the business I work for and every single time Jenna and Kara go above and beyond for their customers. Even when Im waiting in line, they are caring, quick, and efficient. Some people hate going to the bank but I always look forward to it because of these sweet ladies!
kimberly fenimore Jenny and everyone there were so amazing. Unfortunately I wasn’t able to get a vehicle due to my own circumstances. But they were so willing to work with me and it’s absolutely refreshing to see good people willing to help! You need a vehicle definitely go to them!