Texas Farm Credit - Pleasanton (TX)

Alyssa Shattuck we are traveling, and had some car issues. they were super friendly and very willing to help and go out of their way to accommodate people in need that we’re not locals. we ended up stuck at this location for 3 days while we tried to figure out a way to salvage our vehicle and we were unable to. they didn’t have an issue with us being there trying to figure out our situation. ALL the staff was doing what they could to help in any sort of way be it by helping us with food, letting us cool off in the store, trying to help with the vehicle even pushing the vehicle out of the main service area so we weren’t blocking the customers getting us water so we stayed hydrated as we’re not from texas so this heat was killing us. if i could give more than one 5 star review i would. 10/10 recommend this store to anyone

Chloe Perkins Scott Monk was incredible! He was super helpful in educating me and my husband. He allowed us to shared our financial goals/dreams specific to us, and then worked with us to create and plan that was attainable and applicable. Scott is gifted in what he does and made us feel more empowered financially!

personal business I give this location a 5 because 1 apple doesnt spoil a tree. Yes I can agree that it isnt perfect but I was very impressed with Lucia ,Christian,Alexandria and a couple others. These three Representatives of the branch go above and beyond. They all have taught me something new about the app, banking, credit card, even multi ways to activate a card. I was most appreciative when Alexandria made it easy for me to accomplish multiple transactions even tho I didnt complete a step prior to arrival, the same with Christian creating a safe space to ask questions with no judgement for my loved ones opening accounts and Lucia going the extra step to make sure the ATM is working, even while in the rain .. I cant say mistakes cant happen and other folks experience arent accurate, what I will say is what I have experience is if I bring something to their attention and its legally allowed(because of course they dont own the bank they just work there as physical beings trying to assist account holders) they always go above and beyond to effectively provide positive results. Lucia does an excellent job as a Manager for a financial facility and treats people with care and respect. I appreciate her work ethic. Definitely are the reason I havent quit this banking system and even told others to join.

Gracie Simon The best Federal Credit Union I have ever used. I was with them for over 20 years. Everyone is friendly and helpful. Thank you Cherokee County Federal CU for servicing me all these years with only a few hiccups but always willing to rectify.

Elisabeth Baker I am a local Realtor and North Texas Title is my Preferred Title Company with all of my transactions. The staff will go above and beyond everytime. Great, honestly company to work with!