Pronto Insurance - Corpus Christi (TX)

5 /5 danielle castillo: Yvonne is the absolute best, she has amazing customer service. She will work the best deal for you. She takes her time and never rushes through anything and makes sure the job gets done right. I highly recommend. She will make herself available to you. Go see her now she will take care of you.

1 /5 Bri P: HORRIBLE! I got auto insurance for my vehicle almost 2 weeks ago and when I called to inquire on their cancellation policy the lady’s tone turned very hostile and said that due to “lack of payment” my vehicle right now is not insured by them. I asked the lady how was there a lack of payment if i paid damn near almost $400 the day I purchased the insurance, she proceeded to say that although i made full payment, its been 20 days and she needs another payment and since I haven’t paid again, I’m uninsured even when my papers say my obligation is to pay every 30 days on contract. What that lady did was an illegal act of false information of my policy and I already reported this to my attorney and will sue for defamation. To tell me that I’m uninsured due to no payment at a false timespan that was not on my contract is unprofessional and the lady also threatened and said to me “due to no payment and if you cancel this policy, this will be reported to any other insurance and they will see it and not accept you for a cheaper rate other than here with us”. Her words exactly. Some disgusting professionalism, and I will also sue for emotional distress and I was worried my lein holder was going to repo my vehicle since this uneducated lady was saying my car has not been insured since 20 days ago when in fact i had coverage for another 2 weeks. Lies after lies

5 /5 Marianna Gonzalez: If any other person needs to find great Professional Customer rates, prices, low cost insurance. Please contact this business office. The person that took my account was very helpful, brilliant, attentive to my concerns. Most importantly she was skillful!! Extended knowledge of her company rules and procedures. Her professionalism was on point!

5 /5 Ayden Diaz: Melissa A, displayed the best customer service when i visited, she will go above and beyond to make sure your needs are met. I highly recommend her to anyone that needs Renter/Auto insurance. Shes Professional, Polite, and Patient.

5 /5 Renee Trejo: Gladys was very nice, friendly, knowledgable and very professional. I enjoyed my experience at Pronto bc she made it very comfortable. Its very difficult to find good or even great customer service now and days, so it was really a wonderful experience thanks to Gladys. Thank you Gladys for the awesome customer service.