Pratus Insurance (formerly Dean Smith Insurance) - Burnet (TX)

isabel perez Chelsy is amazing and helped me with my auto quote! She’s very sweet, patient, personable, and was extremely helpful! Thank you again Chelsy for all of your help!

Brissa Ferretiz Very attentive and they solve you quickly, they help you find insurance quickly

jonathan lopez Samantha Jimenez made finding auto coverage a great experience. She was professional, knowledgeable and patient with helping me find the best coverage with a great rate. I highly recommend her to help you find the best coverage, and she has great knowledge on other coverages like life and homeowners.

Jay Hernandez Eddy was great and helped me get insurance on my vehicle!! Would definitely recommend!! Thank you !!

John Legend I cannot say enough great things about working with Maria! From the very beginning, she made the entire car insurance process smooth, stress-free, and even enjoyable. Maria is one of those rare agents who not only knows her stuff inside and out but also genuinely cares about her clients. She took the time to listen to my needs, explain all the options clearly, and made sure I fully understood what I was getting. What really stood out was her patience—she never made me feel rushed or pressured, and she went above and beyond to find the perfect coverage at a price that worked for me. Maria is incredibly professional yet warm and approachable. She always greeted me with a smile and positive attitude, which made every interaction pleasant. Even after setting up my policy, she followed up to make sure I was comfortable with everything and let me know she was always just a call away if I had any questions. In today’s world, finding someone who combines knowledge, honesty, and genuine care is rare, but Maria does it effortlessly. She’s truly a gem in the insurance world, and I feel lucky to have had her as my agent. If you’re looking for someone who will go the extra mile for you with kindness and professionalism, I 100% recommend Maria. She turned what could have been a stressful experience into a very happy and positive one—I couldn’t be more grateful

Francisco Palacios Told me I had a $500 deductible because I had a lien holder. Did not tell me that the bank would have to file a claim if I got in a accident. Told me if I file a claim it would be a $2000. Smh bad business practice. It was not explained to me this way when I signed up. Now I have to look for new insurance.

Asela Acosta Weve been going with Mr. Francisco Ruiz for a couple of years, and besides being such a pleasant person - great conversations too, he is very helpful, and he obviously knows the business inside and out. Hes very knowledgeable of everything that needs insurance, or that deals with deductibles, premiums, and all the other "little things" that add up to a lot. We have our car and home insurance with him, and Im very glad he was recommended to us. Thank you Mr. Ruiz.

Michael Holeman The team at Allison Auto Rental Agency really went out of their way to help out a traveler in a jamb - me! I greatly appreciate them and the service definitely reflects the company character. Thx again!!

Natalie Rodriguez Tina is an incredible Health Insurance Advocate and a believer! Her expertise and training make navigating a confusing market less stressful! She made sure my family was getting the best for what we are paying and like a HR person for our small business! She cut what we were paying in half with better coverage.