PFS Auto Finance - Killeen (TX)

Bruce Whitten I have only been to the Alice branch Wells Fargo bank one time. I was greeted immediately as I stepped into the lobby with a friendly hello and asking how they may assist. The teller, (didn’t catch her name), was friendly, courteous, and quickly assisted me with everything I needed from her. She then made an appointment for me with a lobby representative and asked me to have a seat saying someone would be with me shortly. I was only seated for a minute or two before Skye assisted me with what I needed from her. She was also friendly and courteous and went above and beyond to assist me. She had to make a few phone calls to Wells Fargo corporate directory to assist me. She explained what they at corporate were telling her and provided me with a few different options. Ultimately Skye was able to satisfy my concerns and provide me with exceptional customer service. I was extremely happy with the service from the Alice Wells Fargo Bank. Thank you

tc anderson Very nice people and easy to work with.

Jennifer Torres Ron Coleman has been a great help to me with not only in preparing my taxes but he has gone above and beyond to explain in detail why and how it all works. I’ve been able to understand what is happening during the filing process which is a great help. He has also helped with my other financial inquiries and has broken those down in terms that I can completely understand. I highly recommend his services.

Paul Abbott Treats customers like a doctor with great bedside manners! Yeah I’m in the medical field (not a doctor)

Brittany Aubrey I love this location. Ms.Courtney is the absolute best. She always makes sure me and my mom are taken care of.

Samantha I really loved how nice Mena is her customer service is great and she helped me understand my paperwork . She made it fast fun and easy to complete . Very satisfied

Lola Bunny She did it again!!! I love this company and Mrs. Jatonya is my go to tax preparer! I’ve been using them since 2016 and I’m not going anywhere! I will encourage anyone to use this company. They really know what they’re doing, they care and always gets me great returns! Thanks a lot!!