2 /5 Claudina Brown: This law firm I still believe is a good firm to represent your case. Although, I tried to retain them most recently. My review is regarding the intake staff personnel Sarah. Sarah’s professionalism, communication, and ability to listen and assist a client is subpar. First call, I specifically asked for a particular attorney, she then suggested another attorney. Due to them moving into the Dallas office the next day, she advised to give her until the following week for someone to contact me. I was patient and in that waiting time, decided I would go with her suggestion as the Dallas attorney was more affordable, closer, and honestly had stronger credentials. Never got the follow-up call. I called and she only kept trying to redirect me. There were some back and forth and I ended up requesting for one of the Managing Partners to respond to a specific request. Guess what, she follows up without ever asking but comes back with a generic response. Keep in mind, this is after waiting another week for the MP to return. I had to wait for her to go back to ask the original request. Long story short, her mannerism doesnt display trustworthiness, but a person who appears to want to do her own thing. I still don’t believe she communicated properly to the MP. It appears that she may not have the client nor the firms best interest in mind. In my opinion she doesn’t need to be at the forefront when she has created weeks of delay and roadblocks, and she was made aware that I was referred by a reputable friend of this firm.
