OneMain Financial - Conroe (TX)

1 /5 Melvin Jones: I am utterly dissatisfied with the service at this location. I was informed that I needed to add my wife to my loan application. She called multiple times today, only to be repeatedly told that Kori is in a closing and could not assist her. I even received a text asking if I still wanted to add my wife. I confirmed my request and provided her contact information. However, I was then informed that my wife would have to call them herself, and she did, but of course, she was told that Kori was in a closing.

5 /5 Sean U: Kory is a great loan officer, she went above and beyond to ensure my experience was nothing less than exceptional. Don’t be fooled, this is a loan company and they are in place to make money. Even with that said, this was by far the most pleasant and the fastest loan process I have ever had. Tell them Sean sent you!

1 /5 David: Initially I had no issues with this company. I was able to have a loan without any problems. I have faithfully paid the bill every month without any problems. Recently I was laid off, I had called to ask for at least a month extension due to not being able to obtain unemployment and not having any income. I recently got a new job and just started working last week. Ive been harassed, called everyday from morning, to the night and weekends even after speaking to someone on 3 different occasions and offered no help unless I pay a fee. I get about 5-6 calls a day! No compassion for someone who obviously is having financial problems due to losing their job. Never missed a payment means nothing to these people! First and last time I deal with this company!

1 /5 Jessica Featherston: Before trusting your personal finances, check stubs, or socials ASK QUESTIONS. It sounded easy and great, the person handling my loan seemed to have great knowledge and stated they had side hustles in mortgages and credit repair until it became apparent this person handling my loan application gave me VERY poor advice that come to find out no actual finance advisor would give (lack of training) and was completely incompetent to answer basic questions-- one can only be told "I dont know" so much until things seems off. . I when I spoke to a manager I wasnt impressed with their knowledge or "solution" to the situation. GLAD the dollar amount was minuscule compared to some loans with serious interest tacking onto to dividends. I would not recommend this company to anyone for a loan for any reason.

5 /5 Elizabeth Klammer: Kori Ludahl was AMAZING. We needed a loan quickly, and she worked to get us funded in our timeframe, even calling me to make sure I wasnt having trouble signing the online documents. Customer service at its finest!! Thank you, Kori!