O K Finance Co - El Paso (TX)

Emiterio Lopez The new crew here is great! Yuri, Mari, and Kaitlyn make the loan experience effortless.

Robert DelGiorno Texoma Educators Federal Credit Union has been a real blessing to me. They taught me how to save money with CD’s that pay dividends. Coltin the manager, Sonya my teller & the other tellers are so helpful. They also have the absolute best rates for auto loans. I was so happy to find out that these wonderful people at Texoma Educators Federal Credit Union were not just for educators, but also for people like me that work here and worship here. You owe it to yourself to go by a Texoma Educators Federal Credit Union location and become a member. You will thank me.

Octavio Garcia We are very pleased with the service offered by Sergio, very professional and does not hesitate to let us know His best observations. We highly recommend him.

Kaitlyn Lightburn My overall experience with TDECU has been frustrating and unreliable. Their online banking system is not user-friendly at all—navigating it feels outdated and overly complicated. On top of that, trying to reach someone for even the most basic questions is a hassle. You can expect to wait on hold for 30 minutes to an hour, which is absolutely ridiculous. And when you finally do get someone on the line, there’s no guarantee they’ll have the answers you need. In-person service hasn’t been much better. At the location I visited, a simple deposit or withdrawal took about 20 minutes to process. There’s a serious lack of efficiency across the board. I really wanted to give them a chance, but the consistent delays and poor customer service have made it clear—TDECU is just not worth it.

Bobby Gilliam I walked in the store and was immediately greeted by Minnie and Jennifer. They were Great representatives for the company. I am sure I’m in good hands! They answered all my questions immediately and helped me feel secure with every step of the process! I highly recommend Austin Finance to everyone.