North Texas Insurance Group, LLC: Allstate Insurance - Dallas (TX)

William Barnes Great agent for State Farm

Ivan Francetic I visited this organization seeking an auto insurance quote, and unfortunately, my experience was deeply unsatisfactory. The representative provided a quote of $754.00 without disclosing that the actual policy cost was $554.00, with an additional $200 labeled as a service fee. Subsequently, I discovered two charges on my account: one from Progressive and another for $200 from Y Martinez Agency. Upon questioning the agent, she maintained a stoic demeanor and expressed helplessness. Seeking resolution, I spoke with the owner, Jose Raymudo, explaining that I was unaware of the $200 service fee for a brief ten-minute service. Regrettably, he was uncooperative and declined to refund the money. Had I known about the substantial fee upfront, I would have opted to contact Progressive directly. I caution others to avoid dealing with your organization to prevent falling victim to hidden charges. Obtaining quotes over the phone or from alternative sources seems a more transparent option. It is disheartening to see Progressive insurance associated with such questionable practices.

Montserrat netzaly Zárate Aguilar Their attention to detail and quick responses during my claim were excellent. I felt taken care of, not just like a number.

franchesca gipson Great customer service and timely reasonable quotes

B Lewis Thank you Roger and Betty and the rest of the Specialists at Assurance Specialists weve had garage insurance there for almost 30 years. Dont need to change they are there when you need them and Im covered. Thank you

David Rana Mgr I’ve been getting my insurance through Freeway Insurance for over a couple of years now, and I’ve had the pleasure of working with Linda throughout that time. She has been incredibly helpful, saving me both time and money by handling all the work of finding the best deals—so I don’t have to spend hours searching different websites myself. Linda is always responsive, friendly, and willing to go the extra mile to make sure everything is taken care of. Her dedication and professionalism have made the entire insurance process much easier and stress-free for me. I truly appreciate all the support she’s provided over the years.

Keke BB I love the new facility!! And the service here is awesome!! Great reps to work with and give you the best quotes!! Come here for car insurance!! Added in 5/26/20 Great service with Progressive!! Love the roadside assistance!! They helped me unlock my car in less than 5mins and that was including the time to get to me!! Love they helped with the covid relief refund discount!! Pick this insurance company to go with and choose progressive!!

Carlos Martinez Top dawg best company and ppl and will work with u. Dont play games with that . But great ppl

Amanda Matyszczyk Micah was absolutely fantastic to work with! He was so kind and genuine—qualities you don’t always find in this line of work. He took the time to understand our needs and worked hard to find us the best possible price and coverage options to fit both our budget and our home. He was quick to return calls, always available to answer questions, and made the process easy and stress-free. I could not recommend him more highly to anyone looking for insurance. Micah is truly a professional who cares about his clients.

Beau Bush Been doing business with EEBINS for years now. They continue to be professional and courteous. Claudia was a big help getting a title bond that I needed to resolve a vehicle title issue. We use them for all of our insurance needs.