5 /5 Micki Sievers: State Farm was with me the ENTIRE TIME, I’ve never had to go through this process before and David made it go very smoothly. He’s the consummate professional. He called me, explained the entire process and made sure I knew I could call him “anytime”. And I did, no matter what the question was, he explained effectively, he’s extremely thorough, no detail is too small or insignificant for him. He treated me as an individual, not just “another customer”, which I greatly appreciate. David personalized my experience with State Farm, I didn’t feel alone during this time, which took over a month ! He patiently explained the rental car too, I couldn’t get them on the phone, so he called them. He was very reassuring during this difficult time for me. If I ever have the need to file a claim (hopefully not) I will most definitely ask for David. We need more people like David in this world.