1 /5 moonsprout !: These people are just sales reps, not actual agents, if you need help, dont bother. And when you call the customer service or claims lines, theyll just transfer you until you get frustrated enough to give up. Allstate doesnt actually help their clients, if you get into any situation, you will need to deal with the other agency on your own and make all phone calls on your own. Allstate doesnt actually have people that can get to the bottom of anything, theyll just transfer you to another dept, and another, and another. Not in good hands....