Melanie Horton: Allstate Insurance - Lewisville (TX)

5 /5 Laurissa Lampkin: It’s a great feeling to know that my agent Melanie Horton has my back. She is very professional and prompt in returning messages. She listens and offered help as needed. She has made my experience very pleasant. Thank you again

5 /5 Val Crasneanu: Over the past month, I’ve interacted with numerous customer service teams across various industries—banks, internet providers, brokers, and more—only to be met with indifference. However, Melanie Horton’s agency stood out as the exception, providing truly responsive and kind service. Marla Purtle, in particular, was outstanding—her compassion and professionalism made all the difference. To top it off, their rates are the most competitive around. Highly recommended!

5 /5 Javi Sanchez Spectrum News 1 Texas: Received great help from Melissa at Allstate! Always willing to give me the best options for my auto and home insurance coverage!! Thanks Melissa what you do is greatly appreciated.

2 /5 Huma Siddiqui: Working with office personnel is always a pleasure for years now, but allstate claim handling for wind hail damages is horrible, my wind hail claim was very badly un professionally handled, leaving behind us with tons of losses on our personal property damages, storm water coming out of doors and windows from here not from there, either ways storm water damaged all my interior and Allstate didnt covered a penny of my personal property damages. Their adjusters are extremely rude, behaves with u like u r a criminal, discrimination in their attitude, after fighting for my claim for months, we ended up denial on our personal property losses and denial to all the interior storm wind hail damages to our home. Will not recommend.