MAS Insurance Services LLC - Flower Mound (TX)

Tayde Merida The agent I worked with was patient, thorough and genuinely seemed to care about getting me the best deal. The whole process was quick and painless. I’m satisfied with my new policy

Abraham Garcia Robert is an exceptional insurance agent who consistently goes above and beyond to provide outstanding service. His deep knowledge of the industry, combined with his genuine care for clients, makes him stand out. Robert takes the time to understand individual needs, offering tailored solutions and making the entire process smooth and stress-free. Whether youre new to insurance or looking to adjust your coverage, Robert is the agent you can trust for reliable, expert advice.

Derrel McDonald Great service. Professional staff

erik ardoin Called needing a renters policy for a house we are leasing. Spoke with Sheila in their office and had a quote back within an hour. She was very friendly and efficient, we were able to bind the policy within a couple of hours from my initial phone call.

James Brown I have had several home owner insurance claims recently and my local agents helped to make the process go virtually as smooth as possible. My claims have been settled and things are back to normal. Thanks for assisting and helping guide me through the claims process.

Godfrey Munyua I saved alot by switching

Chad Kurtz Michael has been my go to guy since he got me a policy for my Christmas lighting business. He has added my auto, home, and my self storage business. This guy knows how to take care of his clients!! I think I have 6 or 7 cars under him and 4 of them are under 25 drivers. With his fast knowledge he has helped me get the lowest possible deal without minimizing the protection. Also if I ever need to make a change, it is so easy with him. This guy will treat you like family and that makes working with him even better. So if you need a policy on anything Michael is your guy and he will take care of you!!!

Gary Skwira Daniel was extremely friendly and helpful while finding us more reasonably priced home and auto insurance. After steep price increases in both policies with our current insurer, we decided to look around to see if anything better was available. Daniel was quick to find much more reasonably priced home and auto insurance while maintaining the same level of coverage. Nothing but good things to say about working with Daniel and he will definitely be our go-to for insurance needs in the future!

Mark Gott I am writing to express my disappointment with the service I received from Shane Howland and his office staff, particularly Vickie. As a long-time customer of ANPAC since 1975, I valued the relationship we had built over the years with previous agents (both now retired) which included 8 of the 11 rental properties we owned, 3 cars, our homestead at that time, as well as recommendations to family members. Unfortunately, my recent experiences have been disappointing with Shane Howland & co. When my previous agent retired, my business was transferred to Shane Howland. ( I dont know why) Over the past year and one-half, my wife called several times to obtain quotes for her mothers house- I finally got in touch with them to get that ins. To this date they have never returned HER phone call. They apparently didnt connect the dots, her last name and mine, the same- so they just didnt return her calls. Hmmmmmmmmm Additionally, I found Shane and Vickis level of service and professionalism to be lacking. The attitude and communication style of Shane and Vickie did not meet the standards I expect from an insurance provider. The interactions felt dismissive and unfriendly, which was particularly disappointing given my long-standing relationship with American National Ins. Co. Based on my experience, I cannot recommend Shane Howland or Vickie for insurance or financial needs. I hope this feedback is taken constructively, as my intent is to share my experience honestly. I wish Shane and Vickie and his staff the best in their future endeavors. If I could give -10 I would.