Lumiere Box Jewelry - Odessa (TX)

J H We had a unique and stressful situation when my wife’s wedding ring was mishandled by the jeweler. What could have been a nightmare was completely turned around thanks to Monica G.(store manager). She went above and beyond personally advocating for us, keeping us informed when customer service fell short, and ensuring everything was resolved in the best way possible. Monica’s professionalism, diligence, and genuine care not only fixed the situation but created lifelong loyalty from us as customers. She is the reason we will continue to trust Kay Jewelers. If every representative operated the way Monica does, there would never be a doubt about customer satisfaction. Truly outstanding service! If anyone has had a problem with Kays stores before I would recommend changing that opinion by going here and talking with Monica or her staff. Theyll do whats right. Thats for sure!

Chena Kennedy I had a wonderful experience at Jared, thanks to Mario Soliz. His knowledge, patience, and genuine passion for helping me find the perfect pieces made the entire process enjoyable. Excellent service, great attention to detail, an adorable sense of humor, and arm personality. I couldn’t have asked for a better consultant..

Sheila Kay Estrada Friendly Staff.

Bidisha Khatri Best deal I’ve gotten so far in the Valley! Got a stunning diamond bracelet from Gohel Jewelers and I still get compliments on it—it shines just like the day I bought it. They also repaired a few of my jewelry pieces within a day! I was honestly stunned by how fast and professional their repair service was, especially when other jewelers take forever. Highly recommend them for both new pieces and quick, quality repairs!

Call Ofwar Amazing quality, I got a silver Chain from here and omg it’s absolutely amazing and top quality

Adam Molina Good business all the way around, I always come to them with any of my jewelry needs.they fixed my dads watch that was passed down to me that hadn’t been working for a few years, sized two of my rings, soldered a pendant onto a bracelet I had bought from them previously. You can even watch as they clean your jewelry.. haven’t been to any other jeweler since I’ve been here.

Olga For my birthday, my husband decided to give me a gift. This was our first time in this store and it left me with the most pleasant emotions. From the very beginning when we were greeted, during the consultation and until we left. Very nice place, thank you very much.

James Rambikur Got a jewel replaced here after the stone fell out. Very fast and great service!

P Murphy The owner Tom looked at our Mother’s Estate Jewelry. He was so knowledgeable and quickly valued each piece. Highly recommended. He saw us the same day we called.