Lubbock Insurance Agency - Lubbock (TX)

Jo Lynn Loyd Pam is the best! All the agency is great but Pam is my first contact. She can solve every problem and be kind, efficient and helpful all at once. All my insurance is with State Farm mainly because of this office.

Mark Campbell Very friendly staff that goes above and beyond for your business .. Great customer service with great rates for all your insurance needs...

Gayle Benjamin I had no problem. Manuel was very friendly and knowledgeable at his job. I will tell others to get there Insurance with Galaxy Insurance

Marlon Jaimes Mason was very professional and patient while helping me choose my auto insurance. He made sure I understood my policy and didn’t pressure me into anything. Great customer service.

jellow hellow Great company awesome service

Charlie Acosta Talk to a representative about a price for my insurance. Very nice and professional very helpful. Thank you Selena.

Matt Simmons I finally got a decent quote after looking for a couple years for cheaper car insurance. She ended up saving me around $300 a year, $25 a month. It’s not huge savings but anything helps. It was really painless also. Just a couple text and a 5 minute phone call. Would definitely recommend if you’re in the market for new car insurance.

Robert Shaw Very efficient very nice people to work with and good low prices that will continue to deal with Fred La Jolla

The BlasterMaster Honestly, there is not enough space on the internet to list what an awful insurance agency this is. In my 45 years of all types of insurance, I have not experienced anything like this. My agent Tony Sanchez talked about how he is special and my experience with him and with his broker was just the opposite. Contacting Tony was always difficult. Typically I had to send a few messages to get him to call back. Sometimes weeks in-between. He once sold me a wrong policy which I caught and he blamed on someone else. Then his follow-up on my credit was useless. My payments were all messed up and after several calls to Tony, I contacted the insurance company myself to straighten it out. Then there was a claim which I understand he filed incorrectly. This caused months on delay. In the end, the insurance company offered a settlement far below my deductible. I made a few calls to Main Street Ind. Insurance agencies. I only always got an answering machine. Of my calls, they only returned 1 call which didnt answer my question so I left another message that was never returned. Finally a contacted Tony to not renew my insurance and once again, he gave me the wrong information for what I requested. So once again, I had to call the insurance companies myself to fully cancel my policies. So not only did Tony Sanchez not fulfill his responsibilities as my agent, he caused a list of problems that I had to resolve. And my experience was Main Street Independent Insurance Agencies Inc was no different. I would not recommend Tony Sanchez nor Main Street Independent Insurance Agencies Inc..

Jean Hall Higginbotham not only provides quality service, but they deliberately seek ways to serve the community and improve peoples lives