Lovisa - Fort Worth (TX)

Melissa Ramirez The sweetest and most professional people ! They pay so much attention to their customers , I definitely recommend if you want a great experience.

Ryan Chamberlain My wife’s loves this store and the staff are always nice to her.

Jonathan Donlan Sensational job restoring and resizing my late grandfathers ring! Im a difficult person to size for with rings. perfect fit with no need for a second adjustment. He promised to have it ready before the service and with the extra help the ring needed to be restored, Im beyond thrilled with the service!!!

treva edwards Custom made . love it

Zulma Jasmine Had such an amazing experience today with Nicole she was very friendly and help me get charms and a necklace that fit me just right. Truly appreciate kind associates and it was wonderful purchase!

Savannah Castro One of my favorite James Avery stores that Ive been to. A really nice selection and I love the same day soldering Dillards locations have. David was incredibly helpful and was a joy to talk to!

Charles B I’ve had my Movado Classic for over 14 years—it’s been with me through a lot. Unfortunately, I accidentally dropped it, and the face snapped out. I searched online for a repair or jewelry shop nearby, but couldn’t find anything convenient. I decided to head toward the mall and, on a whim, checked Google Maps again. That’s when Plano Custom Jewelers popped up—less than half a mile away. I made a quick U-turn and headed straight there. When I arrived, a couple was getting some rings resized, and a polite young gentleman greeted me right away and asked how he could help. I told him I could wait. Just two minutes later, the owner, Willie, came out from the back. I explained what happened, and he took a look at my watch. Without hesitation, he went into the back and put it back together. But that’s not all—he also cleaned the watch and made it look almost brand new again! Willie was incredibly friendly, professional, and honest. No pressure, no upselling—just great customer service. It’s rare to find a local business like this that truly cares. They also have a really nice selection of unique watches and jewelry. I highly recommend Plano Custom Jewelers if you’re looking for quality service and genuine people. Support your local businesses—you won’t regret it.

Brandon Tomlin Todd Drake is the man! He and his team did a great job designing and sourcing the perfect ring for my proposal soon. I can’t wait for Abbey to see it!!

Jessica Rodriguez Cindy and Lalis took amazing care of me throughout the process! I had a custom bracelet made, and they followed up with a concern about the weight being a bit more than the online options. They explained everything clearly, and while I did pay a little more, they still honored a very fair price. The craftsmanship—just from the picture—looks excellent, and I’m beyond excited to receive my order. Great customer service and beautiful work!