What Clients Are Saying Lone Star Credit Union (GG)
5 /5 Twyla Johnson: I opened a checking and savings account this morning and Ms. Bri was so very nice, knowledgeable and helpful.
Doesn’t pay to focus on the negative (reviews) you have to always experience things for yourself.
I’m so thankful I went inside with a positive attitude and I received positive results.
1 /5 Matthew Woodson: I wish zero stars was an option. Terrible bank to use. If you have any FRAUD it will take 10 days for them to reverse payment and get your money back. I had proof of it being fraud and unauthorized and they still couldn’t do anything about it
5 /5 Laura Worley: Rosey helped me today with a loan and made it so easy. She was very kind and knowledgeable and it was a fast process! Thank you Rosey! Also a very kind young lady at the bank counter helped me out today with a complicated check deposit and she also is kind and knows her job well and helped me so much thank you sweetie! I love my credit union! Been a member here for 30 years! Your the best! Hands down!!!!
5 /5 Nelda Russell: My husband & I are very happy with LSCU. Good Customer Service, all around & weve been to all 4 branches. However, Terry is our favorite one to work with. Shes outstanding an amazing person to work with.
1 /5 Kelly Reed: Not a satisfied customer. Had to make 4 separate phone calls to remove fraud alert off my debit card when trying to purchase a plane ticket. And thats AFTER replying to fraud alert text and fraud alert email. That same day, my pin # at ATM magically no longer worked (before attempting the plane ticket purchase). Im now on day 7 of waiting for a mobile deposit to clear, even though it was an actual cashiers check that I deposited. As soon as everything clears, Im closing my account. Not happy.
Christy Incredible service! Nidia was excellent , great customer service. Answered all my questions and concerns! Quick and simple process awesome , job!
Andreina Perez Interest rates are better than any other place in Waco! The workers are all so very understanding and helpful especially Art (I think his name was). He gave me great advice to build my credit, something he didn’t have to share with me. He even helped me out to get approved for a loan close to what I needed!!!! I hate taking out loans but this place makes it effortless and easyyy!!!
Susan Wagner Monty at First Financial Mortgage in Cleburne helped us build our home up the way we want! It was a fast easy process to get our HELOC and to get started on our home improvement projects!! Thank you so much Monty!!!
Randi Sanchez Caprock Credit Union is not just banking, its a place where the people are your friends. When they financed our house, the staff were happy for us. The C.E.O, Dale Hansard, had been working with us (by answering a billion questions regarding credit, etc) for quite a while until finally we were ready and we were able to be approved! We have been loyal to our credit union, but they are also loyal to us. Were known by them and they know our family. I