Kolor Rhythms - Garland (TX)

Jorge Uvina Cristian and Toneil are amazing! They took the time to help find the perfect ring for my fiancé and went above and beyond in everyway! Not only did i walk in for 1 ring i left with 3 rings and got a great deal for all 3! They made sure everything was exactly what i wanted and werent pushy in the process, they let me lead and they followed! i cant express enough how great the experience was especially because i was very stressed walking in to it. I can honestly say, every kiss begins with Kay! Thank you Cristian and Toneil!

J H We had a unique and stressful situation when my wife’s wedding ring was mishandled by the jeweler. What could have been a nightmare was completely turned around thanks to Monica G.(store manager). She went above and beyond personally advocating for us, keeping us informed when customer service fell short, and ensuring everything was resolved in the best way possible. Monica’s professionalism, diligence, and genuine care not only fixed the situation but created lifelong loyalty from us as customers. She is the reason we will continue to trust Kay Jewelers. If every representative operated the way Monica does, there would never be a doubt about customer satisfaction. Truly outstanding service! If anyone has had a problem with Kays stores before I would recommend changing that opinion by going here and talking with Monica or her staff. Theyll do whats right. Thats for sure!

Trinity Davis I just happen to come across Benolds when on my hunt for an engagement ring. Benolds had excellent customer service! I was helped by Hallie. She went above and beyond to help me find my dream ring. Like most people struggle with everywhere we went, they just felt like they were trying to get us to buy anything. Not this place! It was much appreciated not to feel so pressured. Hallie made finding my ring a breeze. We were so pleased with Benolds that we came back and bought our wedding bands from them too. Every time I get the chance, I make sure to mention them to family and friends. I will be making any future jewelry purchases with Benolds 100%.

Lauren Lemmons Olivia, Ashley, and the 2 other girls working today were PHENOMENAL! Top tier service and they were patient as I tried to make up this indecisive mind. Great selection, full inventory, and amazing customer care. Thank you ladies! Ashley and Olivia really did go above and beyond.

Claire Frechette The backbone of America is the small business. Joe and his team are genuinely nice, honest people, and offer a selection of wonderful Native American jewelry and art objects. The next time we are in Fredericksburg, we will definitely stop back in! I look forward to purchasing my next piece from them.

Dung Le I trusted James Avery that they would actually put the right pendent in. And no I did not order cowboy boots. I give them 2 stars because when I went the woman who helped me was very kind. I could give 1 star because now I need to go back tomorrow to get the right gift I was going to give. The manager needs to train whoever packaged this and have a system for curbside where they show you what you purchased before putting in the back seat. Overall, this is managements fault and the people who put the necklace in the bag. I should of checked right away when they gave it to me but it’s okay. Train better for the holidays is all I am saying. If they gave me the wrong gift I’m sure another customer got the wrong gift. Update: Darlene helped me with this situation and gave me better explanation to what happen. Thank you for your help and being kind.

Lulu P Southern Gem is so appropriately named, considering that the store is a true gem of Burleson. The store itself is beautiful- from the gorgeous fixtures and entry way chandelier, to the glass cases full of fine jewelry. Not to mention the store’s signature scent, that will appeal to your senses in a way that is not expected for a jewelry store. The ladies who work there are friendly and welcoming, offering help, a drink or snack while you browse or take advantage of the complimentary jewelry cleaning. Southern Gem did an amazing job on the repair of my wedding ring. I also had them make a duplicate of my wedding band and I can not tell which is the original and which is the new. My rings were returned to me in perfect condition and sparkling like I had not seen them sparkle in years. I highly recommend shopping here and utilizing their jeweler services. If you are looking for an amazing shopping experience for a gift or yourself, Southern Gem is the place!

Brian Toole I had an amazing experience at Kay Jewelers! From the moment I walked in, Meghan went above and beyond to help me. She was knowledgeable, patient, and truly cared about helping me find the perfect piece. Meghan made the whole process smooth and enjoyable. There was no pressure, just genuine guidance and great service. I’m so grateful for her help and highly recommend asking for Meghan if you visit! Thank you, Kay Jewelers, for such a fantastic experience!

Smiles4kyle Love the items here, and nicely displayed in cases and lots to see. Komal is great, kind and helpful.