J&M INSURANCE - McAllen (TX)

Ashley Lozano My Insurance Group is awesome! The whole team is great, Carrie and Lawrence are extremely helpful and knowledgeable. I have 3 different polices with them and they find me great rates even with a 17 year old driving. Yikes! Thank you for great service which is sometimes hard to find nowadays.

Edith Mandell We had such a great experience working with Tylor South! When we purchased our house, he went above and beyond to make sure we were insured quickly and stress-free. Tylor was very proactive, truly listened to our needs, and made sure the process was smooth from start to finish. Not only did he find us the best rates in town, but he also made the entire experience easy and reassuring. We’re so thankful for his help and highly recommend him to anyone in the College Station area looking for an insurance agent who genuinely cares about his clients!

Tom Cruz Pinkey is an absolutely incredible life insurance representative to work with. He is personable, professional, and understands the business. He has my highest recommendation and will always contact him first for future needs.

Teresa Ashworth They gave me a quote for my car and rental insurance and it was quite better than what I was paying with another company! Thanks

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Gena Pittman Saul and his team are so helpful and knowledgeable. I just retired and he was able to find me an affordable supplement. Highly recommend.

Susan Keller Adjuster was quick to respond to my call to look at possible hail damage to my property & getting me replacement total. I was very pleased with care of my claim!!

Jessica Sotelo I was on the hunt for new home and auto insurance and a friend recommended to give Rose a call. She was easy to work with, answered all my questions, and very informative through the whole process. I would definitely recommend her!

Gigi Ive had insurance for over a year and service has always been excellent. Mike is so customer service focused and really doesnt try to "sell" you on anything you dont need. He takes the time to educate and give you options. He is very transparent about pros vs cons to every option. It doesnt matter if you have a $5000 car or $50000..he treats you like a VIP.