J&M INSURANCE - McAllen (TX)

Joel Ramirez Working with Guadalupe Serrano at Fiesta Insurance was truly one of the best customer service experiences I’ve ever had. Even over the phone, she made everything fast, easy, and completely stress-free. I wasn’t expecting much after being quoted insanely high prices by other companies—some wanted to charge me triple just because of my record. But Guadalupe was different. She was kind, professional, and incredibly helpful from the very start. She didn’t waste any time, didn’t make me feel judged, and immediately started looking for the best option for me. In just one phone call, she managed to find me an excellent policy at a price that was actually affordable—something I thought was impossible given my situation. She explained everything clearly, answered all my questions with so much patience, and made sure I understood the coverage. I felt like I was talking to someone who genuinely cared and wanted to help—not just make a sale. I’m beyond grateful for her help and still can’t believe how smooth and quick the whole process was. If you’re looking for car insurance—especially if you’ve had trouble because of your record—do yourself a favor and call Guadalupe. She’s a true lifesaver and a rare gem in this industry. Highly, highly recommend her to everyone!

angie boshoes Im not sure what happened, I got a letter stating sorry to hear you want to cancel your policy , I never tried to cancel. I never spoke to anyone until I called about the letter. The whole discussion was confusing, they even played a recording of the person, not me, who called to cancel. I told them it wasnt me. They didnt seem to be concerned about that. Im alarmed and may get insurance elsewhere. Just need to be with a reputable company. This is sooo ridiculous. After reading a lot of reviews, sorry I didnt read them sooner..

Chad Caldwell Shane was able to get me a better rate on my home and auto insurance, and is always available for questions.

Wakilrahman They were good and gave us reasonable insurance

Suzanne Richardson As a business owner, I highly recommend Hempkins Insurance for all your insurance needs. This agency delivers on customer service, which is very rare in our current environment. I value their ability to provide us with insurance options and effectively communicate so we can make informed decisions. Brad and his staff consistently exceed my expectations.

Marco Alfaro One day received a call out of the blue for a quote. Was taken back by professionalism and knowledge of the staff. All questions and concerns were addressed. Stopped by to meet the staff and left with a sense of protection I hadnt felt with any other company. Very happy with my switch and amount I am now saving! 5 stars, highly recommend!!!

Tonja Carpenter, IBCLC, OMT, PCD Mr. Gary is so helpful and a pleasure to work with. I appreciated being able to come into the office and work with him face to face.

Megan Howell Viva insurance is the real MVP! Not only did they hook me up with amazing insurance, but they also saved me over $100. Their communication skills are on point, and theyre always ready to answer any questions.