5 /5 Cathy Booker: Coming from a State Farm family, I have high expectations for a customer care when handling my own insurance needs. Tammy at Jimmy Thompson‘s State Farm agency, has gone above and beyond the past few years, to help me navigate a very complicated and involved family insurance situation. She has always promptly returned my calls/emails and has attempted to direct me and oversee the processing of many different changes made to our policies. Recently, during a time of grief, she has walked me through the claims process step-by-step. Thank you, Tammy for your commitment to helping me through all of my insurance needs