Jeffrey Dreesen: Allstate Insurance - Richmond (TX)

Karen Johnson I, like so many in our area, was absolutely devastated by Hurricane Harvey. I have never been through something like this and did not know where to start. I called my local Allstate Office and they walked me through exactly what to do. The customer service that I experienced through this branch was exceptional. Every call, every contact - extremely professional, incredibly informative and always caring. The adjuster that I was assigned, Mr. William Smith, was AMAZING. He kept in contact with me each and every step of the way. He showed up for every appointment on time. He made regular calls to me to let me know where he was in the process. I never felt like I was an address on a clip board. I felt like I was a customer that was getting priority treatment. Neighbors on each side of me were not so fortunate. They both complained of missed appointments, phone calls not being returned, questions not being answered. Both neighbors had coverage with competitors of Allstate. I pray that non of us ever go through such devastation again but if we do, I feel confident that I will be in Good Hands with Mr. David Duckett and his exceptional team.

Godfrey Munyua I saved alot by switching

Olumide Olufemi Excellent and very impressive service. The team here got me a very great insurance rate. Awesome service

Fred Sargent Over the years, I have not had good and lasting experiences with insurance agents. It seems that they will work to get your business initially but then they get lazy and don’t want to do any work. So far, Trusted Insurance Group has been different. I just finished my first renewal of home, auto and umbrella with them and Sarah Kirk did a great job for me in this difficult insurance market. We had to change insurers because of a non renewal from a major carrier ( increased risk of wildfire in Crosby ) go figure. Anyway she was able to get decent coverage at a reasonable cost for all of my policies. I would recommend Trusted Insurance Group and Sarah Kirk as good alternative if you are seeking insurance. She will put in the work for you.

Oscar Flores Always quick to respond. Very appreciated.

naomi torres I had a great experience working with Blanca she was very knowledgeable, patient, and took the time to explain all my options in a way that made sense. I never felt rushed or pressured, and they made sure I found the coverage that best fit my needs and budget. Communication was clear and timely, and she truly went above and beyond to help me feel confident in my decisions. Highly recommend Blanca for anyone looking for reliable and honest insurance support!

Valentin Macias This business since it’s opening has been nothing but a blessing to our community. These owners always have the customers wants and concerns taken care of in a timely manner. All their servings are a generous size and come at a n affordable price. Their food is outstanding and I recommend any items off the menu. Thank you Los Socios for being a part of this great community!