JCPenney - Beaumont (TX)

Mallory Johnson Omg stumbled across this store and I literally am obsessed. I love the studs and pearls I got. Plus they do permanent jewelry and piercings. I got me and my best friend matching birthstone rings. Love the staff super welcoming and accommodating and my new place to stop in every time I visit Houston. PA please open a store in Dallas. Thank you babes xoxo

Kimberly Turany I had the best experience! I live in Tennessee and was visiting my parents. My rings have always been tight but this week my hand swelled after yard work. My finger was hurting so bad! I called the shop to see if they could cut my wedding rings off. They actually offered this service free of charge?!?! Even though I didn’t purchase my rings at the location. Who does that? The jeweler was able to remove my wedding rings so neatly that it will be easy for me to get them repaired! I cannot think these owners enough! While I was there, I got to marvel at all the beautiful pieces they had on display! I highly recommend this jewelry shop!

Sezario Singh From the moment I walked into the store, Cody Smith delivered an exceptional experience that exceeded every expectation. His knowledge of the Rolex brand is second to none—he answered every question with clarity, patience, and enthusiasm, making sure I was fully informed and confident in my decision. What truly set Cody apart was his genuine passion for watches and his ability to match my wife with the perfect timepiece based not just on features, but on lifestyle and personal style. He wasn’t pushy, never rushed the process, and treated me with the same attention and care from start to finish. He also made the entire experience feel personal and memorable, from taking time to explain the history behind the model to ensuring the presentation and sizing were absolutely perfect. Cody’s professionalism, integrity, and eye for detail are exactly what you hope for when making a significant purchase like a Rolex. If you’re in the market for a Rolex—or even just starting your journey—Cody Smith is the person you want by your side. He represents the brand with class and excellence. I couldn’t recommend him more highly.

Jillian Cantu Store #142 Employee Christina and store manager Victoria were wonderful!!!! Christina especially! Christina was so patient and helpful in finding wedding bands within our balance! Our big day is 10/3/25 and they helped make our dreams a reality! I definitely recommend you guys to come here and ask for either of them! Thank you to Victoria for going out of her way to call another store and getting the ring we wanted they both went above and beyond in the name of good customer service

Chaos Distracted Sabrina was so lovely and extremely pleasant. I found other earrings and went to return what I’d bought and man she was AMAZING. Super kind no matter what. I love their aesthetic and that they’re an actual American company - not overseas

Jose Perez The VIP treatment was given at soon as I got to the store. Thank you all the attentions. Gaby and Saul were really knowledgeable, and help me to get a great timepiece for my wife and I. I highly recommend Carats.

Rachel Gallagher I recently purchased a necklace for my daughter to commemorate a special upcoming event, and we had the absolute best experience with Jennifer! She was incredibly patient as my daughter tried on numerous pieces, offering thoughtful, objective feedback and sharing detailed knowledge about each item. Jennifer’s kindness and reassurance throughout the process made a big difference—especially as we were nearing closing time and feeling pressure to decide. She let us know there was no rush and reminded my daughter she could exchange the piece if needed, which gave her the confidence to move forward. In the end, Jennifer gently guided her to the perfect necklace, and my daughter is over the moon with her beautiful new piece. I told Jennifer how much we appreciated her genuine care and exceptional service—she truly turned a shopping trip into a memorable, joyful experience we’ll always treasure!

Wilsons Wife I just want to compliment Danny and Sunny and their fantastic staff for top notch customer service! I truly was not expecting such an amazing gift. My upgraded bridal set journey with you guys was beyond my expectations. I can not thank you enough for going the extra mile to make sure you had a satisfied and happy customer. Not many businesses do that. Your store is such a happy place to frequent, and you have a forever customer in me! I left crying with tears of joy. Thank you so much so putting heart, body, and soul into this.

Mitchell Ramirez Tristan was so helpful and pierced my daughters ears and made her very comfortable. He was very professional and knowledgeable. We were very pleased with our visit and would recommend this place to get an ear piercing.