JCPenney - Sherman (TX)

Susie Green I needed to exchange a necklace and earring set that I received for my birthday for a set that was a little more practical for my simplicity. Kaci and Ash were kind, professional and very helpful in assisting me with ideas. It’s as though Ash knew my taste exactly, the choices suggested was spot on and I made my decision quickly and was so happy with my necklace and earrings . Most of all the customer service was top notch! Kay Jewelers will always be my first choice! Thank you Kaci and Ash!

Alex Manon Stopped by today looking for a Rolex GMT, and the experience was amazing! The staff was super friendly, knowledgeable, and made me feel right at home. They had incredible deals, and I ended up walking out with not just one, but two Rolex watches! Thank you so much for the great service I’ll definitely be coming back soon for another timepiece.

Caro Vera I love the customer service and the welcoming. The 24hours access to last minute questions! Highly recommend! Special thanks to Lauren.

Ava Wilson I just purchased my second watch from Express Jewelry Repair, and it was absolutely worth every penny! Their prices are incredibly affordable. My first purchase was a custom diamond watch, and I couldnt be happier with the craftsmanship. Plus, their battery change service is impressively fast—the best fix in DFW. This place truly offers exceptional value and quality. Highly recommended for anyone looking for great deals on high-quality watches and quick service!

Rabbit Rabbit The family that runs the shop are very nice. They replaced the batteries in several of my watches and were willing to work within my budget. They also set the dates and time on each one. Excellent service!

Anthony Rodriguez I came in today to sell some family gold. Knowing that gold is the all time high in figured it would be a great time to sell. David helped me out with the purchase, he was so professional and helpful. He walked me through the whole process feeling great about my decision. I will be back with more stuff to sell as I go through more family items.

hunter Martinez The lady there was extremely rude. We were waiting for her to finish talking to the couple. Then for her to tell us she cant sell us earrings because she is closed. Like seriously. You saw us waiting for you to help us and you couldnt sell us the earrings. Never will I come back.

Yavriel Sechelle Incredible service. Incredibly friendly person. Great and talented artist. My (now)wife and I went there to get my mothers wedding ring resized for our wedding. Sonya was very happy and excited to do it for us, and asked us how quick we needed it. We told her no biggie, the wedding was still a few weeks away(at that time. We had to move the date up), so whenever she could get it done in that time would be great. The next day, less than 24 hours later in fact, she called us to let us know she had it done, because she was so excited for us to get married, and wanted us to have it as soon as possible. She even put the ring in a display case with other rings to give us a jewelry store experience, as in my wife could choose what ring she wanted. Very fun and sweet of her to add that bit of playfulness into the business. The ring was resized perfectly, and she cleaned it up nicely, which was something she took the initiative to do without asking. Consumate professional. This is Exactly why you shop local, and support local businesses. Try finding that brand of humanity and thoughtfulness in a big box retailer of any kind. Thank you, Sonya! Youll always be in our hearts! ❤❤❤

lo cogburn I recently had the pleasure of visiting the Tiffany & Co. store at The Domain in Austin, and I must say, it was an exceptional experience! My family and I walked in with a clear idea of what we were looking for, but as we don’t live near a Tiffany’s, I had spent a significant amount of time online shopping. I knew I needed to see the items in person before making a purchase. From the moment we entered the store, we were greeted with kindness and warmth. Associate Amy was absolutely wonderful! She took the time to thoroughly go over everything with both me and my child, making sure we felt comfortable and informed about our choices. Her patience and attention to detail were truly beyond expectations. Amy’s knowledge of the products and her genuine enthusiasm made our visit not just a shopping trip but a memorable experience. It’s not often you find such exceptional customer service that goes above and beyond, especially in a luxury retail setting. I left the store feeling confident in my purchase, and I can’t wait to return for any future jewelry needs. Thank you, Amy, and the entire team at Tiffany & Co. for making our day so special! Highly recommend visiting this location if you’re in the area.

Anna C I went with my mom and absolutely loved this! We booked the appointment same day one hour in advance and Shannon was great! Her place is so cute and welcoming! Shannon was extremely knowledgeable in the material she was working with and just the sweetest!