5 /5 Letitia Kenney: Atty Zier was very experienced and professional, but that’s not what stood out to my husband and me. Atty Zier was very patient and listened to my husband’s concerns, and when he didn’t have an answer right away, he’d get it and follow up (or have a team member follow up) without delay. His disposition remained calm, compassionate, and respectful at all times. We were very satisfied with and grateful for his hard work and dedication.