Higginbotham Insurance & Financial Services - Lufkin (TX)

abygail elizondo Very grateful for Ramiro assisting me with my flood insurance. It was very quick and easy to receive and done in a very professional manner. I really appreciate your assistance.

Finny Samuel Knowledgeable, dependable, reliable & trustworthy in getting accurate and competitive pricing for our insurance needs. Will continue using the services provided without hesitation.

E By far the best insurance buying experience, along with the lowest rate I’ve ever gotten. Carolina was there to pick up the phone to answer any questions. She promptly turned around quotes and got my policy stood up. Will be a returning customer!

Micky Elder I cannot recommend Tower Insurance highly enough! My experience has been nothing short of outstanding, primarily thanks to my agent, Brendon Boyd. He is hands down the best agent I have ever worked with. From the moment I reached out, Brendon was incredibly knowledgeable, attentive, and genuinely concerned about helping me find the best insurance solutions for my needs. He took the time to explain all my options and ensured I understood the details, making the entire process seamless and stress-free. Brendons exceptional customer service and commitment to his clients truly set him apart. He goes above and beyond to ensure that I feel supported and valued, and it’s clear that he genuinely cares about his clients. If you’re in need of insurance, I strongly recommend reaching out to Tower Insurance and asking for Brendon Boyd. You won’t be disappointed! Ms. Micky Elder

Bart Meador The amount of effort and care that Harley puts in to helping me out, anytime and everytime I need her, is absolutely tremendous. Im an old man, and my wife and I have had MANY insurance companies and representatives in our lifetimes, but we can both honestly say that buying, renewing and/or dealing with insurance companies is not something we typically enjoy doing.....but Harley is a breath of fresh air. From the first time I reached out to her for a quote, and everytime since that I have needed anything, she has gone above and beyond to take care of me. She reminds me of what customer service used to be, which is do all you can, and more, to take care of your customer. I would recommend Mattison insurance and especially Harley, to anyone and everyone. Thank you Harley for your continued caring about us and our insurance needs.

Seth Hollis I have yet to file any claims with them, but my agent LizAnn Kopeke is super nice and always available for questions. If I ever, God forbid, file a claim Ill update my review.

James Stewart Jeanie Barhill / My Allstate Insurance Agent Jeanie and her staff are wonderful. They are always so helpful and considerate. They truly exemplify "Customer Service". I love doing business with people that treat me like family and not a number placed in the world of automated choices and selections. They care enough the devote their valuable time to actually speak with and understand their customers needs. My sincerest thanks to Jeanie and her staff for still believing their customers are worth their time. James Stewart

Joana lizbeth Robledo ramirez Grace Morgan made the process of selecting insurance so easy to understand. Grace was kind, patient and answered all of my questions with clarity. I felt confident in the policy she recommended and couldn’t be happier with her service.

Lauren Ann Casey Alexis C. is amazing! I had such a great experience when I came in to La Familia Auto Insurance. The agent who helped me was incredibly helpful, knowledgeable, and patient throughout the entire process of getting my new policy. He took the time to explain my coverage options clearly and made sure I got the best deal for my needs and budget. I never felt rushed or pressured—just supported by someone who genuinely cared. If you need auto insurance, Alexis is the person to go to. Highly recommend him and La Familia Insurance!

Amanda Sayler Richard and his staff are extremely easy to work with. As a family of 5 and always looking to save money where we can, we unfortunately had to part ways after finding a better rate. I will continue to recommend Richard and his team when I can. He’s honest, quick and dependable. I look forward to doing business with him in the future!