Herman Bell Insurance Agency - Waco (TX)

Misti Schultz I’ve been nothing but satisfied with Jordan Smith’s office since my whole family got our insurance through them. Everyone is very helpful when we call them for any questions we may have. Lately we’ve been dealing mostly with Samantha, and she is the most helpful and nicest person every time we talk to her. It’s honestly so refreshing these days, because getting professional, helpful customer service is very rare, but she is also so sweet that you get off the phone with a smile on your face. I’ve also dealt with Jordan Smith personally many times, and he went beyond what an insurance company would normally do, just to have me add my home insurance with them since I was a new homeowner who didn’t know much about what I needed. If you’re looking for a very personable insurance company for your needs, then I would highly suggest you sign up with Jordan Smith’s office!

JesusAlexander Garza I had a fantastic experience working with Patty Guajardo for my insurance needs. She is incredibly knowledgeable, patient, and always takes the time to explain every detail clearly. Patty made the entire process smooth and stress-free, offering personalized options that fit my situation perfectly. Her responsiveness and dedication to her clients truly stand out—she’s someone you can trust to have your best interests at heart. I highly recommend Patty to anyone looking for a reliable and professional insurance agent.

David Willis - iPhone address Three generations of our family have bought insurance through Don Sorelle and his father for over 50 years !!!..They are the best of the best. I cant even imagine trying to find a better person or company to help us. Thanks again Don, Sandy, Angela and many others.

Velma L Carreon My representative Raul Diaz Leon was very good in explaining everything to me about the program. I gave him my 5 persons for him to get in touch with them. Very polite young man and he did a very good job

julio ramos Requested quote and never heard back.

Megan Mcdaniel Todd was incredibly helpful and made the insurance process smooth and stress-free. He took the time to answer all my questions, provided great recommendations, and made sure I had the best coverage for my needs. Highly recommend his services!

Janeth Onofre Great experience. Maria made a necessary policy change on my car insurance and made sure everything was clearly explained. She was very kind and helpful.

Liz Cisneros Elizabeth was absolutely amazing in helping me with my house insurance process. From start to finish, she made sure I had everything I needed, answered all my questions, and walked me through every step with patience and professionalism. Her outstanding service made a stressful process feel easy, and I truly felt like I could trust her. Thank you, Elizabeth, for going above and beyond — you made all the difference! 100 recommend her!

Peggy Flores Hilda Gutierrez great customer service she helped me with renewing my insurance she had a lot of patience back and forth until everything was done correctly. She is a sensational person and I would recommend you all try getting insurance with this company perfect deals and great customer service I give it 5 stars . Thanks Hilda I appreciate it very much with all the help you gave me .

anastacia navarrete Angelika came into my Shop gave us flyers and tons of great information, even helping some customers about some of their insurance policies. She was so smart and helpful and kind and I definitely recommend Angelika any day of the week!