Heath Family Agency--Farmers Insurance - Denison (TX)

Mark Avalos Good experience n get low price

Kelsey Cooper Kasey is the best! She explained the process and walked me through it every step of the way. Saved our small business money and I know we are in good hands-Thank you!

Samantha Garcia Honestly, I couldn’t have asked for a better experience. Everyone here is so friendly and truly goes out of their way to make sure you’re taken care of. They answered all my questions (and I had a lot!), and I left feeling really supported. A big thank you to the Elizondo team!

Angelina Farmer Ive had Progressive since 2017 and have no complaints. Had a drunk hit our SUV on St Paddys Day in 2023 and it was taken care of quickly and with us out of the country. Rates are good for my area as I dont live in one of the more expensive areas hit hard by inflation. I guess people dont realize that Progressive also have to pay medical bills and repair or replace bills at the inflated rate. Parts for some older vehicles are harder to find. It was cheaper for them to total out my 1995 SUV then to get it repaired. People act like COVID didnt do anything in regards to manufacturing, and it really did and were going to be feeling this for a long time. And yes, we did have inflation all over the country that raised the price of medical, vehicle parts, and services. Progressive does not get a wild discount just because they are a big insurance company. Also people should probably check their emails from Progressive instead of ignoring them. If you go paperless for that discount, it means that you have to read the emails as you have agreed to do digital instead of paper (its literally what paperless means) so no, they arent going to send your cancel notice in the regular mail because you signed a contract to get it in your email. And the customer service reps can see what has been sent where. And so can you on the app or website if you actually go through the motions to set that up. Are all reps or adjusters equal? Of course not. There are some bad actors and you should let the company know directly about those bad actors instead of or in addition to airing it out on the internet. Just remember all calls/chats are recorded and they have no problems doing internal investigations on anything. And they certainly will.

Frank Patel I am an I insurance adjuster whom often works out of state, I was out of state when our roof was heavily damaged by a storm, I called after hours and the next day they had an adjuster call me, meet my contractor, 2 days after the storm and coordinated with myself and my wife whom was at home during the event to make sure all our needs where met. We had a new roof and full payment in less than 2 weeks. Jason Magnuson was my adjuster. All I can say is both TPC and Jason did a great job.

Danette Shults Josh Waley is courteous and knowledgeable. Very busy , but never forgets to return a phone call. I appreciate his hard work and always kind disposition.

Elvia Cardona I had an excellent experience with outstanding customer service from beginning to end. Lesly was friendly and provided detailed information about my policy and coverage. The customer service has been exceptional. Im glad I made the decision to switch car insurance six months ago in October from last year.

Melissa Pugh I had a wonderful experience thanks to Mayra Martinez’s amazing customer service. She was incredibly patient with me and took the time to answer all of my questions thoroughly. Her polite demeanor, positive attitude, and warm smile throughout the entire interaction made me feel truly valued as a customer. It was a refreshing and pleasant experience from start to finish. Thank you, Mayra!

Yulissa Gonzalez Yesenia is very kind and helpful she answered all my questions and gave me the best quote I’m very thankful for her help.! She is nice and professional

AR Ramos Great service And Affordable