Gonzalez Insurance Agency - Jacksonville (TX)

Lisa Loudermilk Katie was great problem solving and being patient and kind during and unusual and difficult closing. Many thanks!

Rosario Graham Choosing this life insurance policy was one of the best decisions Ive made. The companys commitment to transparency and personalized service gave me confidence in my choice. Their willingness to adapt the policy as my life changes is truly impressive.

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

Diego Briones I call to get some a separate insurance for my travel to Texas, and the lady was so kind that she explained other things I didnt know from my current insurance, I do appreciate this business

Robin Sasko I love everything about Hoffman Insurance Group! I have been a customer for a few years and every year I am impressed. They do all the work getting quotes from several different companies for my auto and home insurance and this year saved me just over $2K on my policy. They handled all the paperwork to switch companies as well. Crystal and Lica have wonderful communication and always respond instantly to any questions I have, not only during the sign up process (which they made seamless) but through our the year as well. They will have my continued business!

Brock Kowalsky Ive been with Alliance for just about 20 years, maybe a little more (prior to current ownership?) ... but Alfonso and Nancy are very helpful. Its nice to see a place that puts the service back in customer service.

Karen Gapsiewicz Our private, Christian school was truly blessed to partner with Ron First and Christian Insurance Services for our group health insurance needs. Ron and his staff are AMAZING!!! They took the time to truly get to know us and our needs, and they respond to our emails/requests quickly. Rons knowledge in group health insurance is extraordinary and he takes the time necessary to explain everything. Ron regularly emails us to check in and make sure that all of our group health insurance needs are met. I highly recommend Ron First and Christian Insurance Services for your group health insurance needs.

Ross Ferguson Bill and Phyllis are the best - super helpful and focused on making sure I get the best policies for my specific needs. They listen and genuinely want to help.

Debra Bailey This agency has been very responsive to my needs. I contacted my agent with an issue and she was all hands on deck getting my needs met. I am very pleased with the service I’ve received and I highly recommend to this agency to anyone who asks. Thank you Angie Hightower!