GM Financial San Antonio Credit Center - San Antonio (TX)

Felicia Gonzalez Had a great experience. They helped with my loan process and made it easy.

Nicholas P I went into the Seguin branch on Monday 8/26 to order a new debit card because mine was expiring. I talked to a teller and a banker and they Updated my address even though they had the correct one on hand. They assured me that I would receive a new card would in 5-7 business days and that they do not issue instant temporary cards. It has been 8 business days and I have not received any updates or the card. I called CS today and rep said they didnt see any card being shipped. He was awesome and ordered a new card and authorized it to be to be used via my digital wallet. So here I am, having to take cash out with my ID for what will be 3 weeks unless the card doesnt arrive. I spent 40 mins at this branch and even sat down with an incompetent banker that didnt even send the card or mention the digital wallet version? He was a 40-50 year old man and was doing something on his computer for 15-20mins and all he did was change my mailing address and didnt even order it? Its 2024 and I shouldnt have to wait to acces my bank account at all let alone almost 2-3 weeks. I dont ever leave extremely negative reviews ever but I feel so stupid checking the mail everyday for something that was never going to be there. Also the fact that it wasnt mentioned that I could just access the new card via digital wallet and didnt have to wait. This was lazy customer service for an extremely simple problem. I am worse off for going into the branch instead of just calling a CS rep and that is sad. Maybe someone from this branch will see this and this problem wont happen to anyone else.

Alina Wong I got help from Karla, she was AMAZING!!! So professional, so nice and understanding. She was able to help me with hardly any issues. I HIGHLY recommend coming and talking to her. 10/10

Amy Pierce I am so appreciative of this amazing company, Texan Credit! They have helped me out so many times and saved me when I was in the worst situations. I appreciate them always working with me and helping me out in the time of need! Thank yall so much! I really recommend this place to anyone who is in need of help! Thank you Edna for always taking care of me and being so understanding and kind!

Free Boyette Just wanted to say I have been a customer since 2023 and the staff Lauren, Cody, Jean and Avery are the best team! They always great me with a warm welcome every time I come in. Very flexible with the payments, I love this place and the staff is amazing!!! Highly recommend. Freda♥️♥️♥️

Shawn Courtright Rate of return has exceeded expectations!