Globe Life American Income Division: Velasquez Organization - Georgetown (TX)

Frank Willingham Ana was very polite and appeared to be very prepared for my personal request. She diligently heard my request and attended to my request. Im glad that she was able to help me right away. I received the documents that I needed for my personal loan. Im very happy to have State Farm as my auto insurance company.

Lin Woodson When my homeowners insurance premiums shot up this year, I started shopping around. I saw Johnathon / Texas Family Insurance recommended in a local Facebook group and gave him a call (while also getting quotes from 3 others). Long story short, he absolutely earned my business - not just on rates, but on honesty, professionalism, service, expertise, candor. He is exceptionally responsive and has gone above and beyond to help me throughout the process of switching insurers. I cant say enough about the value of a real live local agent, but in particular the value of our neighbor, Johnathon, looking out for us.

Ali Hassan This review is long overdue! I have been a Fred Loya customer since 2010 and Ingrid really helped me with me with my insurance needs. I had a complicated issue regarding my policy and she really took the initiative to take control of the situation and find me a solution in a timely fashion. Great service, great insurance!

Estefany Acosta Nice people . they are helpfully and friendly.

shelly blanton The sales associate was very nice and very personable to all of my needs. I will recommend all of my friends and family to do business with Direct auto insurance for their future needs.

David Trevino Customer service is important to me! I’ve been using “discount” insurance brokers for years, and it feels like you get the experience you pay for. Had some questions, and Lucrecia at State Farm answered the call and showed me what I had been missing. Knowledgeable, courteous, and professional sums up the interaction, and I look forward to many years of business. Thanks Lucrecia! Top tier agent for a top tier company! Take it from me, discount service might sound good at first until you realize the prices aren’t really much of a discount at all.

Norma LaRepo I appreciate their business Luis is always there when we need him. They always answer my questions and calls. Great customer service and great prices.

Meredith Brown Got my license plate renewed very fast. Not even 5 minutes. I went early though.

gwen stephens I was looking for more affordable car insurance after being with a company that was raising rates so fast I couldn’t afford it anymore. I was checking out other companies and ran across State Farm and spoke with Jenny. She was able to help me cut our car insurance by nearly two thirds the 6 month rate we were paying with the other company. She also saved us on our renters insurance. I was so relieved!

Theballoonchicks Dfw Edgar is great! He helped us find the best option that fit our budget. The office also smells very nice!