5 /5 Cliff Ray: Tom Self and Joe Ballard made my car-buying experience exceptional. Tom handled everything over the phone, finalizing the deal—pending a test drive—before I even arrived. He sent signed paperwork with the offer and kept me updated, ensuring I didn’t make the three-hour drive without a confirmed agreement or risk losing the car. Joe, on the financing side, was thorough and transparent, never pushing the warranty. I had to ask about it myself, which allowed me to make a comfortable, pressure-free decision. Unlike the typical high-pressure DFW dealerships that bombard you with texts or use bait-and-switch tactics, Tom and Joe were refreshingly straightforward. I was skeptical it could be this easy, expecting hours of negotiation, but their professionalism proved me wrong. I highly recommend them for a seamless, honest experience!