Genesis Wealth Management - San Antonio (TX)

Marcus Banner Great for auto or equipment loans as long as your credit is fair to great. Been doing business with them for 20+ years and never been delinquent so that helps.

Dana Gonzalez I have had an absolute horrible experience with Transamerica after the passing of my mom. My other siblings got their check but I did not so I contacted them. At that time I was told that all of my paperwork was in good order and I would receive a check in 5-7 days. It’s been a month and nothing. I have called numerous times and get a song and dance. Customer service really cannot tell you anything except what’s in their computer. They told me a processing team was reviewing my case and that someone would call me in two days. No one called then I called again. I was told someone would call me in two hours no one called I’ve held for supervisors. They never get on the phone. I’ve been told supervisors will call me. No one ever calls me. I just get a run around all the time and all of us has beneficiaries. Get the same thing with 10% tax worth health yet it’s one lie after another and still no check and no one will call me to tell me what’s happening today they said that the taxes were being calculated which is not true. We all get the same thing and they’ve already gotten their check. It’s a horrible experience after the passing of my mom. The customer service is absolutely horrible and I would never recommend Transamerica to anyone. My dad would be so upset if you were alive today don’t buy anything from them. Your descendants will not be treated kindly.

stan poe Very helpful professional and everything went just perfectly I appreciate everything they do

Mistie Jensen Considering they often seem short-staffed, I appreciate how much they get done. They are always helpful when I go in. And our mail carrier is very nice.

Debbie Burk Tory did a fantastic job! Clear and concise information presented logically and understandably. She helped me to articulate my thoughts and needs. The meal was an added bonus! Thank you Tory!

Magali Collins Its a good place, the staff was friendly and they were able to help me.

Lynn Henderson The staff was very nice to me they helped me through the process they explained everything easy for me to understand. They are awesome. Thankful for them and their service