Freeway Insurance - San Antonio (TX)

GEM Very good experience A+ great customer service. Glad I’m doing business with them.

Shannon Davis I would like to give a shout out to Misty at State Farm in Marshall for her follow up and assistance to getting a car removed from my policy that was sold almost 3 months ago. Not sure why they can add a car in minutes, but it takes months to remove? Although the car is still on my policy and my issue is not resolved, she has been fantastic with customer service, follow up, keeping me in the loop. Thank you Misty! State Farm, you can do better!

Isela Martinez “I am beyond impressed with the service and professionalism of Home Insurance Agency. From the moment I reached out for a quote, I was met with clear communication, transparency, and genuine care for my needs. The entire process was seamless, and their team went above and beyond to ensure I had the right coverage at an affordable price. Whenever I’ve had questions or needed assistance, their customer service has been prompt and incredibly helpful. I feel confident and secure knowing I’m in such capable hands. Highly recommend to anyone seeking reliable insurance with exceptional customer care!”

Jane Whittaker We switched to Godby insurance during the purchase of our home at the beginning of this year. We added auto insurance too to benefit from an even greater discount. Kendel worked with us and our mortgage company to provide all the information and paperwork that they needed to close promptly on our home. He promptly answered any concerns we had and was always available even outside office hours. I almost felt like he had become a member of the family by the end of the whole process. It was such a pleasure to work with Godby Insurance. They came recommended to us and didn’t disappoint. I fully recommend them for all your insurance needs. They provide a much more personalized service than any mainstream insurance company. You can rest assured that they are working on your behalf to find the best quote possible. Don’t doubt in giving them a call today!

Michelle Castillo They helped my nephew and his wife get insurance asap. It’s hard for them given that they are both still very young

Darita Vallejo I had an amazing experience with Lesly when setting up my car insurance. She not only gave me a great price but also provided a discount for switching to this insurance. What stood out the most was how detailed and thorough she was in explaining everything. I arrived at 5:10 PM because I get out of work at 5, and even though it was close to closing time, Lesly still provided excellent customer service. She never made me feel rushed and took the time to walk me through every detail. She was calm, polite, and extremely professional. She also worked efficiently—it took less than 20 minutes to complete the paperwork! On top of that, she even helped me set up the app on my phone. I truly appreciate her patience and dedication. She definitely deserves a raise! I will be recommending her to my family and friends. Thank you, Lesly, and God bless you for your excellent service!

Francisco Montalvo Irma did a fantastic job with making me feel comfortable with my decision to change. I appreciate the fact she is quick to respond to any questions or concerns I had.