Amanda Verde - State Farm Insurance Agent - Kaufman (TX)

shauna cooper A motorist insured through this agency caused a lot of damage to my car on April 2. I filed a claim on April 6 through them and have yet to speak to an adjuster. When calling I leave voicemail after voicemail with no response. When calling the main line, I am forwarded to the adjusters supervisor who also doesnt answer the phone. Customer service for this agency is non exsistent and it is quite frustrating. Unprofessional and unresponsive is how I would best describe this business.

James Hinojosa I highly recommend Karla at Fred Loya Insurance! She was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. Karla took the time to explain all my options and helped me find the best coverage at an affordable rate. If you’re looking for excellent customer service and someone who truly cares about helping you, ask for Karla — she’s the best!

Anjelika Padilla Biniam Extremely happy with their service and amazing customer service love Berta and Yoli they are always so helpful and attentive when needed their help. When my father passed away a couple of months ago they didn’t just send a card they look time out of their busy schedule to assist to the funeral and take flowers. Extremely great-full Team Rudy Ledesma.

Erica Flores This origination deserves 0 Stars wish I could give it a negative 5. Nothing but employees who dont want to work or hate there jobs. So sorry hunny but if you dont like your jobs go find a better 1. Nothing but boogie Bit*hs up there who stand around not wanting to help anyone. Every time one of there OWN CLIENTS walks in there. All there employees do is look @ each other as of to see who is going to help THERE OWN CLIENT as if its a punishment. Plus to make it even better the hang up on their phone calls blaming the internet or saying there having issues with it when nothing is ever wrong once you show up in person. Ridiculous hate to see how they would handel an accident call... This is not the best insurance company after all!

Stephanie Ramos I was paying too much on home insurance, and Brandon was able to get me a lower price with better coverage. I didnt know much about insurance but he explained my coverages in detail. I highly recommend this agency.

Delesa Bradley Ashlynn was excellent and made the process so easy ! We will definitely recommend her

Jeanne Licatino We have had nothing but great results . We dealt with Marcie and she was so helpful and got us the best deals. Thank You TWFG Bobby Courts Insurance you have been wonderful to work with. We appreciate you !

Michelle Ledford They handle all of our commercial fleet insurance and commercial building insurance. They always respond quickly to our questions and needs. Julie is who we deal with the most but everyone there is always helpful. I would definitely recommend them!