Fred Loya Insurance - Pasadena (TX)

Lori Martinez We had a great experience at Ez Way Insurance, thanks to Nadia Arroyo. Everything went smoothly and she was very understanding and stayed open a few minutes extra to help us out.

Donnie Tollett I switched to Farm Bureau because they have better rates and wonderful customer service.

Rodrick Lucero This is the most attentive, kind, and helpful insurance agency I’ve ever worked with! They are always there to help and assist with any little question, solve a problem, and ensure their clients are well served!! I moved here from Colorado and couldn’t have found a more wonderful insurance home!!! Carla and Randy are customer friendly, knowledgeable, and genuine!!!

Jose Posadas It is the perfect place to secure the car.

Jessica Hoffman Charles Short Insurance Agency is great. I have worked with them in the past and were great at my place of employment. Now, I went to them for homeonwers and car insurance. Brooke is awesome to work with. Also, this agency was recommended by an out of state agent who my husband has known since he was a child.

Daniel H. 2025 edit: I called yesterday 6/16/2025 the day after Father’s Day to file a claim and nobody answered. I called a few more times throughout the day and no answer. I was wondering while I’m steady working, did Dane let his employees off after Father’s Day? So I called today and learned that he did. That solidified to me that I’m giving the RIGHT people my business! My claim can wait a day, do right by your people! Well done sir! I was a customer of Dane Macklemore when I lived in Paris years ago, after moving to Dallas and dealing with a few other agents, I asked State Farm to move me back to be a customer of Dane Macklemore. I am a car enthusiast, and as a result, I end up communicating a lot with my insurance agent. The agents here, Chris and Tammy, are always a pleasure to deal with and understanding of my exact needs. I would definitely recommend this agency to everyone! Thanks guys.

Amanda Green Silvia was very professional and went over and beyond to make our car insurance buying so easy! She was also one of the fastest insurance agent I’ve ever worked with! We called a lot of companies this company was the cheapest by far. Definitely recommend!!!!

Sophia Pillard Jesus Pachicano who has gone out of his way for us totally appreciated all his efforts on helping us. Thank you thank you I only wish that company has more people like Jesus. He is an amazing person.

Harrison Fatoki Ms Dennis Paul and her team provide the most excellent services in home, auto and life insurances. They are the bar for professionalism.