Fred Gintert: Allstate Insurance - La Porte (TX)

5 /5 Rosalind Hall: I did not switch because of poor service. The rates which we know this line of business is competitive. When Im financially able and the rate doesnt matter.I will choose you guys permanently

5 /5 Raymond Hudson: Ginter Allstate has been the helping hand every time I had questions or needed help. Renewing my policy has been smooth each time it was due. The agents in the office have been there for me on more than one occasion. I am a satisfied customer for convenience and price.. I recommend Fred Gintert Allstate. Check them out before you commit.

1 /5 Taylor Grimes: From the customer service to the sales process in general was awful. Whoever the lady is that answers the phone could not have cared less about anything I needed or had concerns with. Allstate as a whole has gone downhill. There are much better insurance providers with better prices, rates, and service. I went with Progressive.

5 /5 Mitchell Sykes: First, I want to warn you, I love Allstate!!! I have been a customer of Allstate for nearly 30 years. Fred has been my agent all but that first year. His agency delivers top quality service. Fred no matter how big his client list grows is always willing to talk to you personally. His staff is always pleasant and professional. I havent needed my insurance much during these years, but when I have, they have been there. I could go with cheaper insurance, but I dont want suffer on service. All agencies may serve the same purpose but you want to make sure they are there willing and wanting to help when you have a claim. This Allstate is truly there for all my insurance needs operating with a level of excellence that is amazing to experience. If you need insurance of any kind, I recommend highly my agent, Fred Gintert.

3 /5 Setara Mastin: The staff here is usually very sweet and ready to help you with whatever you need. However, their follow through and "information" is, for the lack of a better word, terrible. For example, we recently moved so we had to update our address. The (very nice) lady told my husband that since we are moving to a Houston ZIP that our rate would go up about $10-$12. Okay, thats no problem. I completely understand. BUT next thing we know our policy went from $230 a month to $320+!!(Way more than "$10") So of course we called and tried to figure out what was going on and the only answer we got was it jumped because of Auto Pay? Apparently when they changed our address it took us off of AP causing us to lose some discount? Which weve been using them for over 5 years and have always been on AP, so why they decided to take us off and raise our price... I dont know? After a long phone call "clarifying" things, our new quote was now $300. LOL This still didnt make any sense and the (very nice) lady didnt have an answer to why our rate would jump up so high when we were told differently from another (very nice) lady a few days ago when we made the change. Honestly, I dont think it was ever disclosed what made it go up $70? Anyways, if you want friendly people this is your place! BUT if you want to actually save money, I recommend going elsewhere... We just switched and saved $160!! I wont name the exact place to be fair...