Fransan Insurance Services - Lubbock (TX)

Margaret Gisler Amanda has always been fantastic to work with! Shes proactive with looking at our renewals and responsive when I need to add something.

Barbara Tennison We absolutely LOVE Erica!!! She has been our insurance agent for almost 13 years and has made EVERY claim a breeze. Even when we moved out of the area, she continued to be our agent and continues to give us the best customer service. Thank you, Erica, for all the years of security with our home and autos.

H-TOWN QUEEN Love that they give me so many courtesy calls so that I can remember about my payments

Jennifer Polanco I love my agent, have had them for several years. Juanita, Mary, and Samantha have been the literal reason why I continue to insure with them; there customer service is exceptional! I highly recommend you give them a call.

Ryan Eddins I have been a customer here for over 7 years. Any time I need help with my policy or just a simple question, Anita has always been there for me. She is honest with you about things and will help you in a quick and timely manner.

Melissa K Mooney I ended up changing insurance companies but overall Texas Fam Bureau is a great company.

Daniel Hughes I dont remember when I started with BDI, but I was in a bind and needed auto ins. QUICK LIKE!! A friend had talked about how he had an ins broker so I googled it. BDI came up. I spoke with Barbara and she has consistently gotten us the best coverage (and best price) for our cars and home. The last two times when Auto Ins is renewing she has reached out to me to tell me other companies to go with. This kind of attention to detail, researching and overall great customer service is they have been doing business for over 100 years.

Charles Cash3ll Deserves more than 5 stars.. Tyler has been more than helpful for the entirety of the time I’ve had to work with him. Always get a fast response. He is always willing to go above and beyond. I am a new company owner and he has taught me so much about this industry.. I have genuinely never been told “no”. Or “I don’t know” a single time while working with Tyler. If you’re looking at reviews trying to find the right agent. This is the one. Stop looking. Thank me later.