Forbess Insurance Agency - Brownwood (TX)

Francisco Pacheco I can’t say enough good things about Brittany Ballard. She has been absolutely amazing as my car insurance broker. From the very beginning, Brittany took the time to walk me through every detail of my coverage, breaking things down in a way that actually made sense. She’s incredibly knowledgeable, patient, and genuinely cares about helping her clients make informed decisions. Every interaction with her has been positive—she’s responsive, thorough, and always makes sure I understand what Im signing up for. It’s rare to find someone in this industry who goes above and beyond like she does. If you’re looking for someone who will truly look out for you and make the whole insurance process stress-free, Brittany is the one to call. Five stars all the way!

Stacey Troutman Customer service has been great - even after the transition from the last person I had with Allstate. I bought a new car recently and called to make the change, that same night I had my temporary ID card on my app and everything in there! Always great service and will always recommend.

Jesus Vega Never been so pleased with an insurance company and agent. They made everything so easy and helped me get the best price while others turned their backs on me! Highly recommend them! Beatriz was really helpful since the start!

Nonya Biz No points ,never any accidents or claims. Ever... Yet they still raise my price 1000. Yes 1000 a year for the last 3 years. Greed, 30 years with them. And Im stuck because others are started to raise the prices also. So much for loyalty and no claims.. I feel they should NOT punish the customer who is a good driver and has zero claims.. Whats the point of being a good driver and a loyal customer? Cant imagine if I had a ticket or needed to actually use them for a claim. I can not afford this much longer.

Pamela Wright F.A.B.U.L.O.U.S....always! Great people who know their jobs and are terrific to work with. Wonderful services - thank you for the notary. Even some really good travel goodies with great prices. Thank you for staying in Fort Worth, TX!

Bryan & Jessica White Good business

Natalie N Ken has been our insurance broker for several years and is extremely responsive and helpful. Anytime I have questions, he’s quick to respond and always has our best interests in mind. Definitely recommend!

GiGi0312 I absolutely love having Matt Lohoefer’s team on my side. Recently was hit by a company work truck and the driver was less than willing to admit he was the cause of the accident. Matt’s team got work and everything was taken care of. Absolutely everything, including an upgrade on my rent car.

Miguel Castillejos Charlotte was excellent when I needed help with my insurance. She was friendly, thorough, and took the time to answer all my questions. I felt supported throughout the process. I can’t thank her enough.