First Bank & Trust, a division of UMB Bank, n.a. - Levelland (TX)

Oliver Delgado Working with Mark is always a pleasure. His understanding of financial products and strategies to build long term wealth has been incredibly helpful for my family and my business.

Dana Gonzalez I have had an absolute horrible experience with Transamerica after the passing of my mom. My other siblings got their check but I did not so I contacted them. At that time I was told that all of my paperwork was in good order and I would receive a check in 5-7 days. It’s been a month and nothing. I have called numerous times and get a song and dance. Customer service really cannot tell you anything except what’s in their computer. They told me a processing team was reviewing my case and that someone would call me in two days. No one called then I called again. I was told someone would call me in two hours no one called I’ve held for supervisors. They never get on the phone. I’ve been told supervisors will call me. No one ever calls me. I just get a run around all the time and all of us has beneficiaries. Get the same thing with 10% tax worth health yet it’s one lie after another and still no check and no one will call me to tell me what’s happening today they said that the taxes were being calculated which is not true. We all get the same thing and they’ve already gotten their check. It’s a horrible experience after the passing of my mom. The customer service is absolutely horrible and I would never recommend Transamerica to anyone. My dad would be so upset if you were alive today don’t buy anything from them. Your descendants will not be treated kindly.

gabriela sanchez Great customer Service! Mari is very helpful and sweet! She made me have a great Experience with all her knowledge!

Terrance Mosley I had a great experience here! The staff was friendly, professional, and very quick with the process. They explained everything clearly and made sure I was comfortable the whole time. The fees were reasonable compared to other places, and I didn’t have to wait long at all. I’ll definitely be coming back whenever I need to cash a check—highly recommend!

Jeff Casey A great experience

M Soltis Kyle Jeter exceeds the higher quality and professionalism we’ve come to expected from a company such as Edward Jones. He’s extremely personable, knowledgeable and completely understands our financial needs and personal goals. I especially appreciate his honesty and ability to admit if or when he doesn’t fully understand something, then takes the time to do the research needed to educate himself. Kyle is a diamond in the rough (especially for the Killeen area), and I highly recommend him concerning anyone’s financial needs and or future. I’d also like to personally thank him and Edward Jones for the impressive growth of my portfolio over the last 6 years. Great job, I couldn’t be much more impressed or have more confidence in you and your team. Thank you

Tasha Harris You ever need a loan go to world finance. Mr Ray is awesome. I love that the process is fast and quick. Paying on time even helped put my credit score up to a 700.