Financial Gravity Companies, Inc. - Lakeway (TX)

Kaitlyn Lightburn My overall experience with TDECU has been frustrating and unreliable. Their online banking system is not user-friendly at all—navigating it feels outdated and overly complicated. On top of that, trying to reach someone for even the most basic questions is a hassle. You can expect to wait on hold for 30 minutes to an hour, which is absolutely ridiculous. And when you finally do get someone on the line, there’s no guarantee they’ll have the answers you need. In-person service hasn’t been much better. At the location I visited, a simple deposit or withdrawal took about 20 minutes to process. There’s a serious lack of efficiency across the board. I really wanted to give them a chance, but the consistent delays and poor customer service have made it clear—TDECU is just not worth it.

Sandra Barton Very professional and tech-savvy CPA firm

Keith Melrose Chris and his team enabled me to retire and continue to enjoy a very comfortable lifestyle. Their level of professionalism, fiscal knowledge and integrity is very hard to find in these competitive times. Reap Financial guided us through the many investment loopholes, ensuring we placed our savings in the right buckets. For anyone looking for financial peace of mind in their later years, I would not hesitate to recommend Chris and his team at Reap Financial.