Farmers Insurance - William Smith - Lubbock (TX)

Justin Murphy The agent was nice, respectful and very helpful in this time of insurance needs!! The best so far in my experience

Taylor Martin They offered quotes from a variety of companies to get me the best price. They are always friendly and responsive both on the phone and in the office.

Nikk _V Excellent customer service and insurance price was super !!!!

Tiffany Staff is awesome and great customer service

Vania Esparza By far the best insurance company I’ve been with! I recently switched from Bristol West, and my bill dropped by $300 no joke. I currently have auto, renters, and life insurance with them, and even with all three policies combined, I’m still saving over $300, if not more. When I first made the switch, Pablo was amazing. He worked quickly and patiently with me, even though my busy work schedule made it tough to get all my info over. Once I did, he was prompt in sending all my paperwork via email. Super professional and efficient! Later, when I traded my car, Delia was awesome,she got the new car added to my policy quickly and hassle-free. Anytime I’ve needed to make changes or updates, the process has been an absolute breeze. I highly recommend them—10/10!

Bart Meador The amount of effort and care that Harley puts in to helping me out, anytime and everytime I need her, is absolutely tremendous. Im an old man, and my wife and I have had MANY insurance companies and representatives in our lifetimes, but we can both honestly say that buying, renewing and/or dealing with insurance companies is not something we typically enjoy doing.....but Harley is a breath of fresh air. From the first time I reached out to her for a quote, and everytime since that I have needed anything, she has gone above and beyond to take care of me. She reminds me of what customer service used to be, which is do all you can, and more, to take care of your customer. I would recommend Mattison insurance and especially Harley, to anyone and everyone. Thank you Harley for your continued caring about us and our insurance needs.

Krystal Nikole Vanessa was super sweet & very professional.

Barbara Howerton Wonderful people and always very helpful