Farmers Insurance - Casi Akins - Terrell (TX)

michelle hale Sandra Esparza was truly inspiring, empowering me to make informed decisions by simplifying every step of the process. She proactively identified the best package, ensuring a seamless and affordable transition. She effectively liaised with the finance company and responded promptly. Her warm and friendly demeanor made the entire experience exceptional. Thank you for being an outstanding guide.

Roberta Cortez When i started with this company years ago I had an awful experience that was unimaginable. I could not get a hold of corporate or anyone in upper management to respond. I called in and Loren Lopez assisted me and was so very pleasant and explained everything to MY understanding. I stayed with the company because of Loren. Today another young lady assisted me and was not good, but scooted over to Loren she took control explained with total patience. If you need help and want a pleasant experience ask for Loren Lopez. No anger issues, never gets frustrated very professional knows how to explain details step by step. Thanks Loren!

Neil Diaz Broker Great

James Johnson First class group !!!

Connie Perkins I switched over to JD Insurance because my insurance kept going up. I spoke with Caleb, and he was so knowledgeable and helped me with ease throughout the whole process. I wish I would’ve found them sooner. They saved us so much money. I highly recommend this company.

Michael Rodriguez Not a friendly person that answers the phone . My premium went up by over 30$ per month and they cant give a reason other than inflation. Yet I found great coverage through progressive for less than my rate .

Hendrick Ramos Absolutely wonderful!!! Couldnt be happier with their customer care!!! Pronto made it really easy to say yes to our policy. Really living up to their name ... Pronto in every sense of the word and name. Thank you so much Pronto!!!

mercy njambi I can’t recommend Heather( state farm) enough! They have consistently gone above and beyond to assist me whenever I need help with anything related to my insurance. Whether it’s answering my questions, making policy adjustments, or guiding me through claims, they always respond promptly and with a great attitude. Their professionalism, knowledge, and genuine care for their clients truly set them apart. If you’re looking for an insurance agent who is reliable, efficient, and always willing to go the extra mile, Heather is the one to call!